References

1/

Beaton, C., “Why Knowledge Workers Are Bad at Making Decisions,” Forbes, http://www.forbes.com, January 23, 2017; Josh Zumbrun, “The Rise of Knowledge Workers Is Accelerating Despite the Threat of Automation,” The Wall Street Journal, http://www.wsj.com, May 4, 2016.

Dolan, K. A., “Forbes 2017 Billionaires List: Meet the Richest People on the Planet,” Forbes, https://www.forbes.com, March 20, 2017.

Fahey, R., “Sony’s Entire Future Now Rests on PlayStation,” http://www.gamesindustry.biz, July 1, 2016.

Halperin, J., “As a Generation of Directors Reaches Retirement, Fresh Faces Prepare to Take Over U.S. Museums,” The Art Newspaper, http://www.russellreynolds.com, June 2, 2015; “Museum Succession in America: Onwards and Upwards,” The Economist, http://www.economist.com, May 9, 2015.

“Mercer 2017 Quality of Life Rankings,” http://mercer.com/qol, May 15, 2017.

“Quick Facts about Non-profits,” National Centre for Charitable Statistics, http://nccs.urban.org, accessed May 15, 2017; Brice S. McKeever, “The Non-profit Sector in Brief 2015,” Urban Institute, http://www.urban.org, accessed May 15, 2017.

2/

Allen, K. (2001). Entrepreneurship for Dummies. New York: Wiley.

Allen, K. (2001). Getting Started in Entrepreneurship. Entrepreneurship for Dummies. New York: Wiley.

Baumol, W. J. (2005). Small Firms: Why Market-Driven Innovation Can’t Get Along without Them. U.S. Small Business Administration, Office of Advocacy.

Breitzman, A., & Hicks, D. (2008). An Analysis of Small Business Patents by Industry and Firm Size. Office of Advocacy, Small Business Administration.

Bruder, J. (2010, August 12). The Rise Of The Serial Entrepreneur. Forbes. Retrieved from: http://www.forbes.com/2010/08/12/serial-entrepreneur-start-up-business-forbes-woman-entrepreneurs-management.html

Central Intelligence Agency. (2016). World Factbook. CIA.gov. Retrieved from: https://www.cia.gov/library/publications/the-world-factbook/fields/2012.html

Chun, J. (1997). Type E Personality: What makes entrepreneurs tick? Entrepreneur. Retrieved from: https://www.entrepreneur.com/article/13764

Dollinger, M. J. (2003). Entrepreneurship: Strategies and Resources (3rd ed.). Upper Saddle River, NJ: Prentice Hall.

Ecoscraps.com. (2016). Our Story. Ecoscraps.com. Retrieved from: http://ecoscraps.com/pages/our-story

Encyclopedia of World Biography. (2006). Marcia Kilgore: Entrepreneur and spa founder. Retrieved from:

http://www.notablebiographies.com/newsmakers2/2006-Ei-La/Kilgore-Marcia.html

Farrell, M. (2007). Risky Business: 44% of Small Firms Reach Year 4. Forbes. Retrieved from: http://www.msnbc.msn.com/id/16872553/ns/business-forbes_com/t/risky-business-small-firms-reach-  year/#.Tl_xVY7CclA

Headd, B. (2010). An Analysis of Small Business and Jobs. U.S. Small Business Administration, Office of Advocacy. Retrieved from: https://www.sba.gov/sites/default/files/files/an%20analysis%20of%20small%20business%20and%20jobs(1).pdf

Illinois Small Business Development Centre at SIU. (2016). Frequently Asked Questions: What are the Pros and Cons of Owning a Business? Retrieved from: http://sbdc.siu.edu/frequently-asked-questions/index.html

Isidro, I. (2001). Geese Police: A Real-Life Home Business Success Story. PowerHomeBiz.com. Retrieved from:

http://www.powerhomebiz.com/working-from-home/success/geese-police-real-life-home-business-success-story.htm

Isidro, I. (2003). How to Succeed Online with a Niche Business: Case of RedWagons.com. PowerHomeBiz.com. Retrieved from: http://www.powerhomebiz.com/online-business/success-online-business/succeed-online-niche-business-case-redwagons-com.htm

Krass, P. (1997). Sam Walton: Running a Successful Business: Ten Rules that Worked for Me. In The Book of Business Wisdom: Classic Writings by the Legends of Commerce and Industry (Pg. 225-230). New York: Wiley.

Peterson, H. (2014). Here’s How Much It Costs To Open Different Fast Food Franchises In The US. BusinessInsider.com. Retrieved from: http://www.businessinsider.com/cost-of-fast-food-franchise-2014-11

Schultz, H., & Yang, D. J. (1997). Pour Your Heart into It. New York: Hyperion.

Seid, M., & Ainsley, K. M. (2002). Franchise Fee—Made Simple. Entrepreneur.com. Retrieved from:

https://www.entrepreneur.com/article/51174

Steiner, C. (2010). Meet the Fastest Growing Company Ever. Forbes. Retrieved from:  http://www.forbes.com/forbes/2010/0830/entrepreneurs-groupon-facebook-twitter-next-web-phenom.html

The Week. (2011). Groupon’s ‘Startling’ Reversal of Fortune. News.Yahoo.com. Retrieved from: https://www.yahoo.com/news/groupons-startling-reversal-fortune-172800802.html

Thurm, S., & Lublin, J. S. (2005, November 14). Peter Drucker’s Legacy Includes Simple Advice: It’s all about the People. The Wall Street Journal. Retrieved from: http://www.wsj.com/articles/SB113192826302796041

U.S. Census Bureau. (2012). Estimates of Business Ownership by Gender, Ethnicity, Race, and Veteran Status: 2012. U.S. Census Bureau. Retrieved from: http://www.census.gov/library/publications/2012/econ/2012-sbo.html#par_reference_25

U.S. Small Business Administration. (2016). Is Entrepreneurship For You? SBA.gov. Retrieved from: https://www.sba.gov/starting-business/how-start-business/entrepreneurship-you

Waters, S. (2016). Top Four Reasons People Don’t Start a Business. Retrieved from: http://retail.about.com/od/startingaretailbusiness/tp/overcome_fears.htm

Yahoo.com. (2016). Amazon.com Income Statement. Finance.yahoo.com. Retrieved from: http://finance.yahoo.com/q/is?s=AMZN+Income+Statement&annual

3/

1943 Guide To Hiring Women. (2007, September–October). Savvy & Sage, p. 16. Agriculture and Agri-Food Canada. (2012). The Canadian Bottled Water Industry, Appendix B. Retrieved from http://www.agr.gc.ca/eng/industry-markets-and-trade/statistics-and-market-information/by-product-sector/processed-food-and-beverages/the-canadian-bottled-water-industry/?id=1171644581795

Barry, T., Mary Gilly, and Lindley Doran, “Advertising to Women with Different Career Orientations,” Journal of Advertising Research 25 (April–May 1985): 26–35.

Berkowitz, E. N., The Essentials of Health Care Marketing, 2nd ed. (Sudbury, MA: Jones & Bartlett Publishers, 2006), 13.

Cox, B., “GM Hopes Its New Managers Will Energize It,” Fort Worth Star-Telegram, August 29, 2009, 1C–4C.

Donnelly, J. H., preface to Marketing Management, 9th ed., by J. Paul Peter (New York: McGraw-Hill Professional, 2002), 79.

Harrison, M., Paul Hague, and Nick Hague, “Why Is Business-to-Business Marketing Special?”(whitepaper), B2B International, http://www.b2binternational.com/library/whitepapers/whitepapers04.php (accessed January 27, 2010).

Hill, B. J., Carey McDonald, and Muzzafer Uysal, “Resort Motivations for Different Family Life Cycle Stages,” Visions in Leisure and Business Number 8, no. 4 (1990): 18–27.

Miller R. K. and Kelli Washington, The 2009 Entertainment, Media & Advertising Market Research Handbook, 10th ed. (Loganville, GA: Richard K. Miller & Associates, 2009), 157–66.

Nee, E., “Due Diligence: The Customer Is Always Right,” CIO Insight, May 23, 2003.

Reisenwitz, T., Rajesh Iyer, David B. Kuhlmeier, and Jacqueline K. Eastman, “The Elderly’s Internet Usage: An Updated Look,” Journal of Consumer Marketing, 24, no. 7 (2007): 406–18.

Schlacter, B., “Sugar-Sweetened Soda Is Back in the Mainstream,” Fort Worth Star-Telegram, April 22, 2009, 1C, 5C.

Tornoe, J. G., “Hispanic Marketing Basics: Segmentation of the Hispanic Market,” January 18, 2008, http://learn.latpro.com/segmentation-of-the-hispanic-market/ (accessed December 2, 2009).

von Hoffman, C., “For Some Marketers, Low Income Is Hot,” Brandweek, September 11, 2006, http://cfsinnovation.com/content/some-marketers-low-income-hot (accessed December 2, 2009).

4/

Lake, L., “Develop Your Value Proposition,” http://marketing.about.com/od/marketingplanandstrategy/a/valueprop.htm (accessed December 7, 2009).

PepsiCo, Inc., “PepsiCo Brands,” http://www.pepsico.com/Company/Our-Brands.html (accessed December 7, 2009).

PepsiCo, Inc., “Our Mission and Vision,” http://www.pepsico.com/Company/Our-Mission-and-Vision.html (accessed December 7, 2009).

Porter, M. E., Competitive Strategy (New York: The Free Press, 1980), 3–33.

United Way Worldwide, “Mission and Vision,” http://www.liveunited.org/about/missvis.cfm (accessed December 7, 2009).

5/

Anyon, J. (1980, Fall). Social class and the hidden curriculum of work. Journal of Education, 162(1), 67–92.

Begley, S. (2008, December 1). When DNA is not destiny. Newsweek, p. 14.

The College Board. (2004, September). Writing skills necessary for employment, says big business: Writing can be a ticket to professional jobs, says blue-ribbon group. Retrieved from http://www.writingcommission.org/pr/writing_for_employ.html.

Cooley, C. (1922). Human nature and the social order (Rev. ed.). New York, NY: Scribners.

Cronen, V., & Pearce, W. B. (1982). The coordinated management of meaning: A theory of communication. In F. E. Dance (Ed.), Human communication theory (pp. 61–89). New York, NY: Harper & Row.

Diaz de Leon, M. (2005, September 1). Personal communication.

Horrigan, J. B. (2009, June 17). Home broadband adoption 2009. Pew Internet & American Life Project. Retrieved from http://pewresearch.org/pubs/1254/home-broadband-adoption-2009.

Insel, P., & Jacobson, L. (1975). What do you expect? An inquiry into self-fulfilling prophecies. Menlo Park, CA: Cummings.

Kleinberg, J. M. (1998). Authoritative sources in a hyperlinked environment. In Proceedings of the ninth annual ACM-SIAM symposium on discrete algorithms (pp. 668–677). Philadelphia, PA: Society for Industrial and Applied Mathematics. Retrieved from http://portal.acm.org/citation.cfm?id=315045.

Leavitt, H., & Mueller, R. (1951). Some effects of feedback on communication. Human Relations, 4, 401–410.

Lyons, D. (2008, October 20). Facebook’s roar becomes a meow. Newsweek, E22.

McLean, S. (2003). The basics of speech communication. Boston, MA: Allyn & Bacon.

McLean, S. (2005). The basics of interpersonal communication (p. 10). Boston, MA: Allyn & Bacon.

National Association of Colleges and Employers. (2009). Frequently asked questions. Retrieved from http://www.naceweb.org/Press/Frequently_Asked_Questions.aspx?referal=.

National Commission on Writing for America’s Families, Schools, and Colleges. (2004, September). Writing: A Ticket to Work…Or a Ticket Out, A Survey of Business Leaders. Retrieved from http://www.writingcommission.org/pr/writing_for_employ.html.

Oakes, J. (1985). Keeping track: How schools structure inequality. Birmingham, NY: Vail-Ballou Press.

Pearce, W. B., & Cronen, V. (1980). Communication, action, and meaning: The creating of social realities. New York, NY: Praeger.

Pearson, J., & Nelson, P. (2000). An introduction to human communication: understanding and sharing (p. 6). Boston, MA: McGraw-Hill.

Rosnow, R., & Rosenthal, R. (1999). Beginning behavioural research: A conceptual primer (3rd ed.). Englewood Cliffs, NJ: Prentice Hall.

Rosenthal, R., & Jacobson, L. (1968). Pygmalion in the classroom. New York, NY: Holt, Rinehart, & Winston.

Sadker, M., & Sadker, D. (1994). Failing at fairness: How America’s schools cheat girls. New York, NY: Macmillan Publishing Company.

Schugurensky, D. (Ed.). (2009). Selected moments of the 20th century. In History of education: A work in progress. Department of Adult Education, Community Development and Counselling Psychology, The Ontario Institute for Studies in Education of the University of Toronto (OISE/UT). Retrieved from http://fcis.oise.utoronto.ca/~daniel_sc/assignment1/1968rosenjacob.html. Pygmalion in the Classroom was followed by many other school-based studies that examined these mechanisms from different perspectives. Prominent among the works on this subject conducted by U.S. scholars are Rist, R. C. (1970, August). Student social class and teacher expectations: The self-fulfilling prophecy in ghetto education. Harvard Educational Review, 40(3), 411–451.

Strunk, W., Jr., & White, E. B. (1979). The elements of style (3rd ed.). New York, NY: Macmillian.

Weekley, E. (1967). An etymological dictionary of modern English (Vol. 1, p. 338). New York, NY: Dover Publications.

6/

Adalian, J., “ABC Hopes ‘Mole’ Isn’t Just a Blip,” Television Week, June 2, 2008, 3.

Barak B. and Steven Gould, “Alternative Age Measures: A Research Agenda,” in Advances in Consumer Research, vol. 12, ed. Elizabeth C. Hirschman and Morris B. Holbrook (Provo, UT: Association for Consumer Research, 1985), 53–58.

Berner, R., “Detergent Can Be So Much More,” BusinessWeek, May 1, 2006, 66–68.

Birchall, J., “Walmart Looks to Hispanic Market in Expansion Drive,” Financial Times, March 13, 2009, 18.

Bird, A., “Retail Industry,” Encyclopedia of Japanese Business and Management (London: Routledge, 2002), 399–400.

Campbell, A., “Marketing to Opinion Leaders,” Small Business Trends, June 28, 2004, http://smallbiztrends.com/2004/06/marketing-to-opinion-leaders.html (accessed October 13, 2009).

Chartrand, J., “Why Targeting Selective Perception Captures Immediate Attention,” http://www.copyblogger.com/selective-perception (accessed October 14, 2009).

Crossen, C., “For a Time in the ’50s, A Huckster Fanned Fears of Ad ‘Hypnosis,’” Wall Street Journal, November 5, 2007, eastern edition, B1.

Dahl, D. W., Kristina D. Frankenberger, and Rajesh V. Manchanda, “Does It Pay to Shock? Reactions to Shocking and Nonshocking Advertising Content among University Students,” Journal of Advertising Research 43, no. 3 (2003): 268–80.

Gaumer C. J. and William C. Leif, “Social Facilitation: Affect and Application in Consumer Buying Situations,” Journal of Food Products Marketing 11, no. 1 (2005): 75–82.

Hill J. and Susan K. Harmon, “Male Gender Role Beliefs, Coupon Use and Bargain Hunting,” Academy of Marketing Studies Journal 11, no. 2 (2007): 107–21.

Hornik J. and Giulia Miniero, “Synchrony Effects on Customers’ Responses and Behaviours,” International Journal of Research in Marketing 26, no. 1 (2009): 34–40.

Jares, A., “New Programs Are Taking Worries from Home Buying,” Fort Worth Star-Telegram, March 7, 2010, 1C–2C.

Lasn, K., Culture Jam: The Uncooling of America (New York: William Morrow & Company, 1999).

Mantone, J., “Banking on TARP Stigma,” SNL, March 16, 2009, http://www.snl.com/Interactivex/article.aspx?CdId=A-9218440-12642 (accessed October 14, 2009).

Matilla A. S. and Jochen Wirtz, “The Role of Store Environmental Stimulation and Social Factors on Impulse Purchasing,” Journal of Services Marketing 22, no. 7 (2008): 562–67.

Moore, P., “Smells Sell,” NZ Business, February 2008, 26–27.

Ries, L., In the Boardroom: Why Left-Brained Management and Right-Brain Marketing Don’t See Eye-to-Eye (New York: HarperCollins, 2009).

Rosenbloom S., (New York Times News Service), “Where Have All the Shoppers Gone?” Fort Worth Star-Telegram, March 18, 2009, 5E.

Saffian, S., “Dreamers: The Making of Not Your Daughter’s Jeans,” Reader’s Digest, March 2009, 53–55.

Schmitt, G., “Hunters and Gatherers,” Dealernews 44, no. 8 (2008): 72. The article references the 2006 Behavioural Tracking Study by Miller Brewing Company.

Waddell, R., “Miley Strikes Back,” Billboard, June 27, 2009, 7–8.

Ward C. B. and Tran Thuhang, “Consumer Gifting Behaviours: One for You, One for Me?” Services Marketing Quarterly 29, no. 2 (2007): 1–17.

Ward, A., “Products of Our Time,” Fort Worth Star-Telegram, March 7, 2009, 1E.

7/

Davis, E., “Here’s What Really Happens To The Stuff Stores Don’t Sell,” Style Democracy, August 19, 2019. (Accessed April 10, 2021).

Horovitz, B., “Starbucks Orders an Extra Shot; Founder Takes Over as CEO to Perk Up Coffee Chain,” USA Today, January 8, 2008, 1B.

Hunter, M., “The True Cost of the 100-Calorie Snack Pack,” ABC News, July 15, 2008, http://abcnews.go.com/Health/story?id=5373173&page=1&mediakit=adgallery10 (accessed January 20, 2010).

Jacobs, H., “Why Grocery Stores Like Trader Joe’s Throw Out So Much Perfectly Good Food,” Business Insider, October 15, 2014. (Accessed April 10, 21).

Roskelly, N., “Partial to Whole Grains,” New Products Online, http://www.newproductsonline.com/Archives_Davinci?article=1979 (accessed January 20, 2010).

8/

Business in Vancouver. (Sept. 23-29, 2003) Issue 726. “WestJet soars on its price-leading strategy.”

Callahan, R., “Jared Fogle, ex-Subway spokesman, sentenced to 15 years in prison,” Canadian Broadcast Company, November 19, 2015, link, (Accessed April 11, 2021).

Cameron, Donald M. (1977). Windsurfing International Inc. v. Trilantic Corp. (1986), 8 C.P.R. (3d) 241. Retrieved from http://www.jurisdiction.com/windsuca.html

Canadian Intellectual Property Office. (2014). What Is Intellectual Property? Retrieved from http://www.cipo.ic.gc.ca/eic/site/cipointernet-internetopic.nsf/eng/Home

CanLII. (2004). Monsanto Canada Inc. v. Schmeiser, 2004 SCC 34, [2004] 1 SCR 902. Retrieved from http://www.canlii.org/en/ca/scc/doc/2004/2004scc34/2004scc34.html

Government of Canada. (1985). Patent Act. Retrieved from http://laws-lois.justice.gc.ca/eng/acts/P-4/section-42.html

Kafta, P. (2014). Apples TV Hobby is Now a Billion Dollar Business Web. Recode. Retrieved from http://recode.net/2014/02/28/apples-tv-hobby-is-now-a-billion-dollar-business/

Kingsley, P. (2011, March 9). How a sandwich franchise ousted McDonald’s. The Guardian. Retrieved from (link).

Markoff, J. (1996, May 14). Apple unveils strategic plan of small steps. New York Times. Retrieved from http://www.nytimes.com/1996/05/14/business/apple-unveils-strategic -plan-of-small-steps.html

Mintzberg, H. (1987). The strategy concept I: Five Ps for strategy. California Management Review, 30(1), 11–24.

NHL.com. (2014). Vancouver Canucks. Fight the Fake. Retrieved from http://canucks.nhl.com/club/page.htm?id=66864

Olito, F., “The rise and fall of Subway, the world’s largest fast-food chain,” Business Insider, November 3, 2020, link, (Accessed April 11, 2021).

Porter, M. E. (1996, November–December). What is strategy? Harvard Business Review, 61–79.

Reuters. (2011, March 2). Pizza Maker Charged with Using Mice Against Competition. Retrieved from: http://www.reuters.com/article/2011/03/02/us-crime-pizza-idUSTRE7213UL20110302

Riley, C. (2011, April). Subway lowers salt in its sandwiches. CNNMoney. Retrieved from (link).

Schlangenstein, M., & Hughes, J. (2010, September 28). Southwest risks keep-it-simple focus to spur growth. Retrieved from http://www.washingtonpost.com/wp-dyn/content/article/2010/09/28/AR2010092801578.html

Slater, J. (2013, April 5). Charles Bronfman opens up about Seagram’s demise: ‘It is a disaster’. The Globe and Mail. Retrieved from http://www.theglobeandmail.com/report-on-business/seagrams-bronfman-had-thirst-for-justice/article16086892/#dashboard/follows/

Turner, A. (1962). The Law of Trade Secrets. London: Sweet & Maxwell

Twain, M. (1876). Tom Sawyer Whitewashing the Fence. In Tom Sawyer (Chapter 2). Retrieved from http://www.pbs.org/marktwain/learnmore/writings_tom.html

Vaver, D. (1981). Civil Liability for Taking or Using Trade Secrets in Canada. The Canadian Business Law Journal.

Ward, C. (2009, October 8). OU works to prevent trademark infringement. The Oklahoma Daily. Retrieved from http://www.oudaily.com/news/2009/oct/08/ou-works-prevent-trademark-infringement

WestJet. (2012). About WestJet. Retrieved from https://www.westjet.com/guest/en/about/.

9/

Elliott, S., “Wendy’s Gets a Break, but Still Has Work Ahead of It,” The New York Times, April 29, 2005, http://www.nytimes.com/2005/04/29/business/media/29adco.html?ei=5088&en=bb0e017145269f5e& (accessed April 14, 2021).

Perkins, B., “Defining Crisis Management,” Wharton Alumni Magazine, Summer 2000, http://whartonmagazine.com/issues/summer-2000/reunion-2000/ (accessed April 14, 2021).

Rittenberg, Larry and Frank Martens. “Committee of Sponsoring Organizations of the Treadway Commission (COSO)”. Enterprise Risk Management, Understanding and Communicating Risk Appetite. January 2012. https://www.coso.org/Documents/ERM-Understanding-and-Communicating-Risk-Appetite.pdf

Rebecca Martin. “Protecting Assets from Cyber Threats.” News Tribune. November 7, 2016. https://www.newstribune.com/news/business/story/2016/nov/08/protecting-assets-cyber-threats/647637/

The Times of London, “Embattled BP Chief: I Want My Life Back,” The Times of London, May 31, 2010.

10/

Adept Scientific. (2009). Lockheed Martin Chooses Mathcad as a Standard Design Package for F-35 Joint Strike Fighter Project. Retrieved from: http://www.adeptscience.co.uk/media-room/press_room/lockheed-martin-chooses-mathcad-as-a-standard-design-package-for-f-35-joint-strike-fighter-project.html 

Feenstra, K. (n.d.). Study Skills: Teamwork Skills for Group Projects. Retrieved from: http://powertochange.com/students/academics/groupproject/

Fisher, K. (1999). Leading Self-Directed Work Teams: A Guide to Developing New Team Leadership Skills (rev. ed). New York: McGraw-Hill Professional. See also Greenberg, J., & Baron R. A. (2008). Behaviour in Organizations (9th ed.). Upper Saddle River, NJ: Pearson Education.

Fishman, C. (2008). Whole Foods Is All Teams. Retrieved from: http://www.fastcompany.com/26671/whole-foods-all-teams

Flavin, B. (2018, March 7). The Importance of Teamwork Skills in Work and School. Rasmussen College, College Life Blog. Retrieved from: http://www.rasmussen.edu/student-life/blogs/college-life/importance-of-teamwork-skills-in-work-and-school/

George, J. M., & Jones G. R. (2008). Understanding and Managing Organizational Behaviour (5th ed.). Upper Saddle River, NJ: Pearson Education.

Greenberg, J., & Baron R. A. (2008). Behaviour in Organizations (9th ed). Upper Saddle River, NJ: Pearson Education. See also Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.

Human Resources Development Council. (n.d). Organizational Learning Strategies: Cross-Functional Teams. Retrieved from: http://www.humtech.com/ForestService/sites/GRTL/ols/ols3.htm 

Iacocca, L., & Novak. W. (2007). Iacocca. New York: Bantam.

Robbins, S. P., & Timothy A. J. (2009). Organizational Behaviour (13th ed.). Upper Saddle River, NJ: Pearson Education.

Schwartz, J., & Wald M. L. Wald. (2003, March 9). The Nation: NASA’s Curse? ‘Groupthink’ Is 30 Years Old, And Still Going Strong. The New York Times. Retrieved from: http://www.nytimes.com/2003/03/09/weekinreview/the-nation-nasa-s-curse-groupthink-is-30-years-old-and-still-going-strong.html 

The Hay Group. (1999). What Makes Great Leaders: Rethinking the Route to Effective Leadership, Findings from the Fortune Magazine/Hay Group 1999 Executive Survey of Leadership Effectiveness. Retrieved from: http://www.lrhartley.com/seminars//great-leaders.pdf

Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education, pp. 4-5. See also Alderfer, C.P. (1977). Group and Intergroup Relations. In J. R. Hackman & J. L. Suttle (Eds.), Improving Life at Work (pp. 277–96). Palisades, CA: Goodyear.

Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.

11/

Adept Scientific. (2009). Lockheed Martin Chooses Mathcad as a Standard Design Package for F-35 Joint Strike Fighter Project. Retrieved from: http://www.adeptscience.co.uk/media-room/press_room/lockheed-martin-chooses-mathcad-as-a-standard-design-package-for-f-35-joint-strike-fighter-project.html 

Archer North & Associates (2010). Reward Issues. Retrieved from: http://www.performance-appraisal.com/rewards.htm

Bruineman, M. (2016). “How Canadian Tire connects retirement to profits” Benefits Canada. Retrieved from: http://www.benefitscanada.com/pensions/other-pensions/how-canadian-tire-connects-retirement-to-profits-79537

Canada’s Top Family-Friendly Employers. (2019). Retrieved from: http://www.canadastop100.com/family/

Carolyn B. Thompson (n.d.). “In Focus: Target Your Recruitment Market,” Retrieved from: http://www.net-temps.com/recruiters/infocus/article.htm?op=view&id=662#axzz4BVFt5rJY

Cisco. “Benefits and Perks” (n.d.). Retrieved from: https://www.cisco.com/c/en/us/about/careers/we-are-cisco/benefits-and-perks.html#~stickynav=1

Collins, K., & Hoover, E. (1995). “Addressing the Needs of the Single Person in Public Accounting.” Pennsylvania CPA Journal. p. 16.

Collins, K., & Killough, L. (1989). “Managing Stress in Public Accounting.” Journal of Accountancy 167 (5), p. 92.

Cruise International (n.d.). “The Norwegian Dawn.” Retrieved from: http://www.cruise-international.com/cruise-search/ShpDetailsQuery?nShp=290&nLine=18&nOperator=Norwegian+Cruise+Line

Daft, R. L., & and Marcic, D. (2006). Understanding Management, 6th Edition. Florence, KY: Cengage Learning. p. 219.

Dell, Inc. (2011). 2011 Corporate Responsibility Report: Listening, Inspiring, Sharing: Tell Dell, p. 37. Retrieved from: http://i.dell.com/sites/content/corporate/corp-comm/en/Documents/dell-fy11-cr-report.pdf

Fortune (2007). “100 Top MBA Employers.” Retrieved from: http://archive.fortune.com/magazines/fortune/mba100/2007/full_list/index.html

Gardner, G. (2016). “GM UAW workers to receive profit-sharing up to $11,000.” Detroit Free Press. Retrieved from: http://www.freep.com/story/money/cars/general-motors/2016/02/03/gm-uaw-workers-receive-profit-sharing-up-11000/79708340/

Golfarb, Z. (2007). “Where Technocrats Play With Toys of Tomorrow.” The Washington Post. Retrieved from: http://www.washingtonpost.com/wp-dyn/content/article/2007/12/23/AR2007122301574.html

Great Place to Work Institute® (2016). “Announcing the 2016 Fortune Best Companies to Work For®” greatplacetowork.com.

Great Place to Work Institute® (2018). “The Definition of A Great Workplace” Retrieved from: https://www.greatplacetowork.ca/en/about-us/trust-model

Greenhaus, J., Collins, K.,  & Shaw, J. (2003). “The Relationship between Work-Family Balance and Quality of Life.” Journal of Vocational Behaviour 63(3). p. 510–31.

Heathfield, S., M. (2015). “Top Ten Ways to Turn Off a New Employee.” Retrieved from: http://humanresources.about.com/library/weekly/aa022601a.htm

Heathfield, S. (2018). “Performance Appraisals Don’t Work: The Traditional Performance Appraisal Process.” About Money. Retrieved from: http://humanresources.about.com/od/performanceevals/a/perf_appraisal.htm

Jermyn, D., (2018). Diversity and inclusion give these firms a competitive advantage. Globe and Mail. Retrieved from: https://www.theglobeandmail.com/report-on-business/careers/top-employers/diversity-and-inclusion-give-these-firms-a-competitive-advantage/article38217315/

Kerka, S. (1995). “The Changing Role of Support Staff.” ERIC Clearinghouse on Adult, Career, and Vocational Education (ACVE) ARCHIVE Trends and Issues Alerts. Retrieved from: http://www.calpro-online.org/eric/docgen.asp?tbl=archive&ID=A019

Lee, D. (2006). “Your First Task As A Recruiter: Recruit Senior Management Onto Your Team.” Retrieved from: https://web.archive.org/web/20130529204750/http://www.humannatureatwork.com/Recruiting-Employees.htm

Lindzon, J. (2014) How employee engagement can boost the bottom line. Retrieved from: https://www.theglobeandmail.com/report-on-business/careers/career-advice/life-at-work/how-employee-engagement-can-boost-the-bottom-line/article21875491/

Locascio, B. (2004). “Working at Starbucks: More Than Just Pouring Coffee.” Tea and Coffee Trade Online. Retrieved from: http://www.teaandcoffee.net/0104/coffee.htm

McGarvey, R. (2004). “A Tidal Wave of Turnover.” American Way. p. 32–36.

Mediacorp Canada Inc. (2019). Retrieved from: https://content.eluta.ca/top-employer-kpmg

Muhl, C. (2001). “The Employment-at-Will Doctrine: Three Major Exceptions.” Bureau of Labour Statistics Monthly Labour Review. Retrieved from: http://www.bls.gov/opub/mlr/2001/01/art1full.pdf

Nelson B., & Economy, P. (2003). Managing for Dummies, 2nd ed. New York, NY: Wiley. p. 140.

Price, A. (2004). Human Resource Management in a Business Context. Hampshire, U.K.: Cengage EMEA. Retrieved from: http://www.bestbooks.biz/learning/induction.html

Rohman, J. (2015). “15 Practice Areas Critical to Achieving a Great Workplace.” Great Place to Work Institute®  Retrieved from: http://www.greatplacetowork.com/events-and-insights/blogs-and-news/3040-15-practice-areas-critical-to-achieving-a-great-workplace

Safer, M. & Leung, R. (2003). “Working The Good Life: SAS Provides Employees With Generous Work Incentives. Retrieved from: http://www.cbsnews.com/news/working-the-good-life/

Smith, G. P. (2017) “5 Tips to Attract, Keep and Motivate Your Employees.” Retrieved from: http://www.businessknowhow.com/manage/attractworkforce.htm

Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion.

Smith, G. P. (2013) “Top Ten Reasons Why People Quit Their Jobs.” Retrieved from: http://www.businessknowhow.com/manage/whyquit.htm

Starbucks (2016). “Working at Starbucks.” Retrieved from: http://www.starbucks.com/careers/working-at-starbucks

Starbucks, Inc. (2016). About bean stock. Retrieved from: http://starbucksbeanstock.com/en-us/welcome-en-us/about-bean-stock-en-us/

Statistics Canada. Catalogue no. 11-008-X, Chart 19.3 Working from home, by type of worker. Retrieved from: https://www.statcan.gc.ca/pub/11-402-x/2012000/chap/information/information02-eng.htm

Stewart, N. (2015). Benefits benchmarking 2015. Retrieved from: http://www.conferenceboard.ca/e-library/abstract.aspx?did=7364

The Container Store (2013). “What We Stand For: Organization with Heart—My 20-Year Trip.” Retrieved from: http://standfor.containerstore.com/my-20-year-trip-2

The Container Store (2016). “What We Stand For: Organization with Heart—17 Years on FORTUNE’s “100 Best” List.” Retrieved from: http://standfor.containerstore.com/17-years-on-fortunes-100-best-list

Turner, F. (2002). “An effective employee suggestion program has a multiplier effect.” Retrieved from: http://www.refresher.com/Archives/!ftmultiplier.html

Usalcas, J. & Kinack, M. (2017). History of the Canadian Labour Force Survey, 1945 to 2016. Statistics Canada. Retrieved from: https://www150.statcan.gc.ca/n1/en/pub/75-005-m/75-005-m2016001-eng.pdf?st=VUjdeAww

WFC Resources Inc.. (n.d.) “The Business Case for Telecommuting.” Career/Life Alliances Services Inc.

Withiam, G. (1993). “American Concierges Set Service Standards.” The Cornell Hotel and Restaurant Administration Quarterly 34 (4) p. 26.

Yerema, R. & Leung, K. (2018). BASF Canada Inc: Recognized as one of Canada’s top 100 employers (2019). Retrieved from: https://content.eluta.ca/top-employer-basf-canada

Yerema, R. & Leung, K. (2018). KPMG LLP: Recognized as one of Canada’s top 100 employers (2019). Retrieved from:  https://content.eluta.ca/top-employer-kpmg.

12/

Alice Hopkins. “The Development of the Overseas Highway.” Tequesta: The Journal of the Historical Association of Southern Florida 46 (1986): 48–58. http://digitalcollections.fiu.edu/tequesta/files/1986/86_1.pdf

America’s SBDC (Small Business Development Centres). n.d. https://americassbdc.org

Chris Mooney. “The Race to Save Florida’s Devasted Coral Reef from Global Warming.” Washington Post. June 25, 2017. https://www.washingtonpost.com/classic-apps/the-race-to-save-floridas-devastated-coral-reefs-from-global-warming/2017/06/25/a1bd899a-3fa9-11e7-adba-394ee67a7582_story.html

Electronic Code of Federal Regulations. n.d. https://www.ecfr.gov/cgi-bin/ECFR?page=browse

Robb Wong. “New SBA FY17 Scorecard Shows Federal Agencies Award Record Breaking $105 Billion in Small Business Contracts.” US Small Business Administration. May 22, 2018. https://www.sba.gov/blogs/new-sba-fy17-scorecard-shows-federal-agencies-award-record-breaking-105-billion-small-business

Small Business Administration. www.sba.gov

US Small Business Administration. “Find Local Assistance.” n.d. https://www.sba.gov/sbdc

US Small Business Administration. “Office of Women’s Business Ownership.” n.d. https://www.sba.gov/offices/headquarters/wbo

US Small Business Administration. “Office of Veteran’s Business Development.” n.d. https://www.sba.gov/offices/headquarters/ovbd

US Small Business Administration. “Office of the HUBZone Program.” n.d. https://www.sba.gov/offices/headquarters/ohp.

13/

AllFinancialMatters (2006). “An Interview with Jonathan Clements–Part 2.”

Arrington, M. (2008). “eBay Survey Says Americans Buy Crap They Don’t Want.” Retrieved from: https://techcrunch.com/2008/08/21/ebay-survey-says-americans-buy-crap-they-dont-want/

Brewers Association. “Brewers Association Unveils 2018 Rankings of Top U.S. Brewing Companies.” 2019. https://www.brewbound.com/news/brewers-association-unveils-2018-rankings-of-top-us-brewing-companies

Charter of The Metropolitan Museum of Art, State of New York, Laws of 1870, Chapter 197, passed April 13, 1870, and amended L.1898, Ch. 34; L. 1908, Ch. 219. https://www.metmuseum.org/about-the-met

Fetterman, M. (2005). “You’ll be amazed once you fix the leak in your wallet.” Retrieved from: http://usatoday30.usatoday.com/money/perfi/basics/2005-04-14-financial-diet-little-things_x.htm

Francesco Schiavone. “Incompetence and Managerial Problems Delaying Reward Delivery in Crowdfunding.” Journal of Innovation and Economics Management. February 2017. https://www.cairn.info/revue-journal-of-innovation-economics-2017-2-page-185.htm

Gallager T. J., & and Andrews, J. D. Jr., (2003). Financial Management: Principles and Practice, 3rd ed. Upper Saddle River, NJ: Prentice Hall. p. 34, 196.

Gerson, E. S., & Simon, J. M. (2016). “10 Ways Students Can Build Good Credit.” Retrieved from: http://www.creditcards.com/credit-card-news/help/10-ways-students-get-good-credit-6000.php

Hansen, K. (2016). “What Good is a College Education Anyway? The Value of a College Education.” Retrieved from: https://www.livecareer.com/quintessential/college-education-value

Keown, A. J. (2007). Personal Finance: Turning Money into Wealth, 4th ed. Upper Saddle River, NJ: Pearson Education. p. 23.

Mitchell Harper. “How I Got $248,000 in Pre-Orders before I Even Had a Product.” Medium. November 25, 2015. https://blog.markgrowth.com/how-i-got-248-000-in-pre-orders-before-i-even-had-a-product-b4080a3eb8ae

National Institutes of Health. “Grant Basics.” February 21, 2017. https://grants.nih.gov/grants/grant_basics.htm

National Institutes of Health. “Annual Snapshot.” n.d. https://nexus.od.nih.gov/all/2019/03/13/nih-annual-snapshot-fy-2018-by-the-numbers/

National Public Radio. “Real Estate Mogul: Barbara Corcoran.” How I Built This. May 14, 2018. https://www.npr.org/templates/transcript/transcript.php?storyId=610491305

New York Public Library. “New York Startup! 2019 Business Plan Competition.” n.d. https://www.nypl.org/help/services/startup

Ramnarace, C. (2013). “Could you cut your spending in half?” Retrieved from: https://www.dailyworth.com/posts/2046-could-you-cut-your-spending-in-half/2

Robertson, C. (2015). “Credit Score Range–Where Do You Fit In?” Retrieved from: http://www.thetruthaboutcreditcards.com/credit-score-range/.

Securities and Exchange Commission. “Crowdfunding.” n.d. https://www.sec.gov/rules/final/2015/33-9974.pdf

Small Business Administration (SBA). “Mission.” n.d. https://www.sba.gov/about-sba/what-we-do/authority

Statistics Canada, Table 1 “Median annual earnings of women and men aged 25 to 64 who worked full-time and full year as paid employees, by highest level of education and province or territory, 2015.” Retrieved from https://www12.statcan.gc.ca/census-recensement/2016/as-sa/98-200-x/2016024/98-200-x2016024-eng.cfm

TOMS. “One for One.” n.d. https://www.toms.com/improving-lives

TOMS. “Blake Mycoskie.” n.d. http://www.toms.com/blakes-bio

USA Today (2005). “Exercise 1: Start small, watch progress grow.” Retrieved from: http://usatoday30.usatoday.com/money/perfi/basics/2005-04-14-financial-diet-excercise1_x.htm

USA Today (2005). “Financial Diet” Retrieved from: http://usatoday30.usatoday.com/money/perfi/basics/financial-diet-digest-2005.htm

14/

AllFinancialMatters (2006). “An Interview with Jonathan Clements – Part 2.”

Apple Inc. (AAPL) (2018). Yahoo Finance. Retrieved from: https://finance.yahoo.com/q?s=aapl&fr=uh3_finance_web&uhb=uhb2,

Arrington, M. (2008). “eBay Survey Says Americans Buy Crap They Don’t Want.” Retrieved from: https://techcrunch.com/2008/08/21/ebay-survey-says-americans-buy-crap-they-dont-want/

Fetterman, M. (2005). “You’ll be amazed once you fix the leak in your wallet.” Retrieved from: http://usatoday30.usatoday.com/money/perfi/basics/2005-04-14-financial-diet-little-things_x.htm

Forbes Magazine (2016). “The Richest Person in Every State: Warren Buffett.” Retrieved from: http://www.forbes.com/profile/warren-buffett/

Gallager T. J., & and Andrews, J. D. Jr., (2003). Financial Management: Principles and Practice, 3rd ed. Upper Saddle River, NJ: Prentice Hall. p. 34, 196.

Gerson, E. S., & Simon, J. M. (2016). “10 Ways Students Can Build Good Credit.” Retrieved from: http://www.creditcards.com/credit-card-news/help/10-ways-students-get-good-credit-6000.php

GOOG (2018). Yahoo Finance. Retrieved from: http://finance.yahoo.com/q?s=XOM. Comparison date: April 30, 2018.

Hansen, K. (2016). “What Good is a College Education Anyway? The Value of a College Education.” Retrieved from: https://www.livecareer.com/quintessential/college-education-value

Keown, A. J. (2007). Personal Finance: Turning Money into Wealth, 4th ed. Upper Saddle River, NJ: Pearson Education. p. 23.

Ramnarace, C. (2013). “Could you cut your spending in half?” Retrieved from: https://www.dailyworth.com/posts/2046-could-you-cut-your-spending-in-half/2

Robertson, C. (2015). “Credit Score Range – Where Do You Fit In?” Retrieved from: http://www.thetruthaboutcreditcards.com/credit-score-range/.

Statistics Canada, Table 1 “Median annual earnings of women and men aged 25 to 64 who worked full-time and full year as paid employees, by highest level of education and province or territory, 2015.” Retrieved from https://www12.statcan.gc.ca/census-recensement/2016/as-sa/98-200-x/2016024/98-200-x2016024-eng.cfm

USA Today (2005). “Exercise 1: Start small, watch progress grow.” Retrieved from: http://usatoday30.usatoday.com/money/perfi/basics/2005-04-14-financial-diet-excercise1_x.htm

USA Today (2005). “Financial Diet” Retrieved from: http://usatoday30.usatoday.com/money/perfi/basics/financial-diet-digest-2005.htm

15/

Axelrod, A. (2007). My First Book of Business Ethics. Philadelphia: Quirk Books.

Baron, D. P. (2003). Business and Its Environment (4th ed.). Upper Saddle River, NJ: Prentice Hall.

Barrett, B. (2003, November 2). A secret recipe for success: Paul Newman and A. E. Hotchner dish up management tips from Newman’s Own. Newsweek. Retrieved from: http://www.newsweek.com/secret-recipe-success-133673

Bell. (2017). Code of business conduct: Our moral compass. Retrieved from http://www.bce.ca/

Carroll, A. B. (2016). Carroll’s pyramid of CSR: Taking another look. International Journal of Corporate Social Responsibility, 1(3). https://doi.org/10.1186/s40991-016-0004-6

Corporate Responsibility Magazine. (2016). 100 Best Corporate Citizens for 2016.

Gellerman, S. W. (1986, July). Why “Good” Managers Make Bad Ethical Choices. Harvard Business Review on Corporate Ethics. Retrieved from: https://hbr.org/1986/07/why-good-managers-make-bad-ethical-choices

Gostick, A., & Telford D. (2003). The Integrity Advantage. Salt Lake City: Gibbs Smith.

Kaplan, T. (1998). The Tylenol Crisis: How Effective Public Relations Saved Johnson & Johnson. Aero Biological Engineering. Retrieved from: http://www.aerobiologicalengineering.com/wxk116/TylenolMurders/crisis.html

Langan, F. (2008, December 15). The $50-billion BMIS Debacle: How a Ponzi Scheme Works. CBCNews. Retrieved from: http://www.cbc.ca/news/business/the-50-billion-bmis-debacle-how-a-ponzi-scheme-works-1.709409

Loblaw Companies Limited. (2017). Loblaw’s President’s Choice Children’s Charity committed $150 million to childhood hunger and nutrition. Retrieved from: https://www.newswire.ca/news-releases

Maxwell, J. C. (2003). There’s No Such Thing as “Business Ethics”: There’s Only One Rule for Making Decisions. New York: Warner Books.

Online Ethics Centre for Engineering and Science. (2004). Advice from the Texas Instruments Ethics Office: Article Number 280: What do you do when the light turns yellow? Onlineethics.org. Retrieved from: https://web.archive.org/web/20060517161459/http://onlineethics.org/corp/help.html

Target Brands Inc. (2012, October 30). $4 Million every week: A brief history of Target’s community giving. Target.com. Retrieved from: https://corporate.target.com/article/2012/10/4-million-every-week-a-brief-history-of-target-s-c

Thompson, E. (Dec. 21, 2017). Aga Khan could face lobbying probe for Trudeau trip. Retrieved from http://www.cbc.ca/news/politics/trudeau-aga-khan-bahamas-lobbying-1.4459561

Tim Hortons Foundation Camps. (2015). Camps. Retrieved from: https://www.timhortons.com/ca/en/childrens-foundation/camps.php. 

Tim Hortons Corporate. (2018). Timbits Minor Sports Program. Retrieved from:  https://www.timhortons.com/ca/en/corporate/timbits-minor-sports-program.php

Time Magazine. (2009). Top 10 Crooked CEOs. Retrieved from: http://content.time.com/time/specials/packages/article/0,28804,1903155_1903156_1903160,00.html

U.S. Equal Employment Opportunity Commission. (2016). Facts about Sexual Harassment. Retrieved from: https://www.eeoc.gov/facts/fs-sex.html

Yaakov, W. (1999, June 13). CEO Saves Company’s Reputation, Products. New Sunday Times. Retrieved from: https://web.archive.org/web/20030712124829/http:/adtimes.nstp.com.my/jobstory/jun13.htm

Footnotes Full List

1 “Mercer 2017 Quality of Life Rankings,” http://mercer.com/qol, May 15, 2017.
2 Rob Fahey, “Sony’s Entire Future Now Rests on PlayStation,” http://www.gamesindustry.biz, July 1, 2016.
3 “Quick Facts about Nonprofits,” National Center for Charitable Statistics, http://nccs.urban.org, accessed May 15, 2017; Brice S. McKeever, “The Nonprofit Sector in Brief 2015,” Urban Institute, http://www.urban.org, accessed May 15, 2017.
4 Julia Halperin, “As a Generation of Directors Reaches Retirement, Fresh Faces Prepare to Take Over US Museums,” The Art Newspaper, http://www.russellreynolds.com, June 2, 2015; “Museum Succession in America: Onwards and Upwards,” The Economist, http://www.economist.com, May 9, 2015.
7Kerry A. Dolan, “Forbes 2017 Billionaires List: Meet the Richest People on the Planet,” Forbes, https://www.forbes.com, March 20, 2017.
8Caroline Beaton, “Why Knowledge Workers Are Bad at Making Decisions,” Forbes, http://www.forbes.com, January 23, 2017; Josh Zumbrun, “The Rise of Knowledge Workers Is Accelerating Despite the Threat of Automation,” The Wall Street Journal, http://www.wsj.com, May 4, 2016.
9 Dollinger, M. J. (2003). Entrepreneurship: Strategies and Resources (3rd ed.). Upper Saddle River, NJ: Prentice Hall.
10 Encyclopedia of World Biography. (2006). Marcia Kilgore: Entrepreneur and spa founder. Retrieved from: http://www.notablebiographies.com/newsmakers2/2006-Ei-La/Kilgore-Marcia.html
11 Bruder, J. (2010, August 12). The Rise Of The Serial Entrepreneur. Forbes. Retrieved from: http://www.forbes.com/2010/08/12/serial-entrepreneur-start-up-business-forbes-woman-entrepreneurs-management.html
12 Bruder, J. (2010, August 12). The Rise Of The Serial Entrepreneur. Forbes. Retrieved from: http://www.forbes.com/2010/08/12/serial-entrepreneur-start-up-business-forbes-woman-entrepreneurs-management.html
13 U.S. Small Business Administration. (2016). Is Entrepreneurship For You? SBA.gov. Retrieved from: https://www.sba.gov/starting-business/how-start-business/entrepreneurship-you
14 Waters, S. (2016). Top Four Reasons People Don’t Start a Business. Retrieved from: http://retail.about.com/od/startingaretailbusiness/tp/overcome_fears.htm
15 Allen, K. (2001). Entrepreneurship for Dummies. New York: Wiley.
16 Headd, B. (2010). An Analysis of Small Business and Jobs. U.S. Small Business Administration, Office of Advocacy. Retrieved from: https://www.sba.gov/sites/default/files/files/an%20analysis%20of%20small%20business%20and%20jobs(1).pdf
17 Breitzman, A., & Hicks, D. (2008). An Analysis of Small Business Patents by Industry and Firm Size. Office of Advocacy, Small Business Administration.
18 Baumol, W. J. (2005). Small Firms: Why Market-Driven Innovation Can’t Get Along without Them. U.S. Small Business Administration, Office of Advocacy.
19 Yahoo.com. (2016). Amazon.com Income Statement. Finance.yahoo.com. Retrieved from: http://finance.yahoo.com/q/is?s=AMZN+Income+Statement&annual
20 Baumol, W. J. (2005). Small Firms: Why Market-Driven Innovation Can’t Get Along without Them. U.S. Small Business Administration, Office of Advocacy.
21  Illinois Small Business Development Center at SIU. (2016). Frequently Asked Questions: What are the Pros and Cons of Owning a Business? Retrieved from: http://sbdc.siu.edu/frequently-asked-questions/index.html
22 Chun, J. (1997). Type E Personality: What makes entrepreneurs tick? Entrepreneur. Retrieved from: https://www.entrepreneur.com/article/13764
23 Allen, K. (2001). Getting Started in Entrepreneurship. Entrepreneurship for Dummies. New York: Wiley.
24 Thurm, S., & Lublin, J. S. (2005, November 14). Peter Drucker’s Legacy Includes Simple Advice: It’s All about the People. The Wall Street Journal. Retrieved from: http://www.wsj.com/articles/SB113192826302796041
25 Krass, P. (1997). Sam Walton: Running a Successful Business: Ten Rules that Worked for Me. In The Book of Business Wisdom: Classic Writings by the Legends of Commerce and Industry (Pp. 225-230). New York: Wiley.
26 Schultz, H., & Yang, D. J. (1997). Pour Your Heart into It. New York: Hyperion.
27 Steiner, C. (2010). Meet the Fastest Growing Company Ever. Forbes. Retrieved from: http://www.forbes.com/forbes/2010/0830/entrepreneurs-groupon-facebook-twitter-next-web-phenom.html
28 The Week. (2011). Groupon’s ‘Startling’ Reversal of Fortune. News.Yahoo.com. Retrieved from: https://www.yahoo.com/news/groupons-startling-reversal-fortune-172800802.html
29 Peterson, H. (2014). Here’s How Much It Costs To Open Different Fast Food Franchises In The US. BusinessInsider.com. Retrieved from: http://www.businessinsider.com/cost-of-fast-food-franchise-2014-11
30 Seid, M., & Ainsley, K. M. (2002). Franchise Fee—Made Simple. Entrepreneur.com. Retrieved from: https://www.entrepreneur.com/article/51174
31 Farrell, M. (2007). Risky Business: 44% of Small Firms Reach Year 4. Forbes. Retrieved from: http://www.msnbc.msn.com/id/16872553/ns/business-forbes_com/t/risky-business-small-firms-reach-  year/#.Tl_xVY7CclA
32 U.S. Census Bureau. (2012). Estimates of Business Ownership by Gender, Ethnicity, Race, and Veteran Status: 2012. U.S. Census Bureau. Retrieved from: http://www.census.gov/library/publications/2012/econ/2012-sbo.html#par_reference_25
33 Central Intelligence Agency. (2016). World Factbook. CIA.gov. Retrieved from: https://www.cia.gov/library/publications/the-world-factbook/fields/2012.html
34 Ecoscraps.com. (2016). Our Story. Ecoscraps.com. Retrieved from: http://ecoscraps.com/pages/our-story
35 Isidro, I. (2003). How to Succeed Online with a Niche Business: Case of RedWagons.com. PowerHomeBiz.com. Retrieved from: http://www.powerhomebiz.com/online-business/success-online-business/succeed-online-niche-business-case-redwagons-com.htm
36 Isidro, I. (2001). Geese Police: A Real-Life Home Business Success Story. PowerHomeBiz.com. Retrieved from: http://www.powerhomebiz.com/working-from-home/success/geese-police-real-life-home-business-success-story.htm
37 Baron, D. (2003, August). Facing-Off in Public. Stanford Business. Retrieved from: https://www.gsb.stanford.edu/sites/gsb/files/2003August.pdf
38 Transparency Market Research. (2014, July). Electric Vehicles Market (on-road) (hybrid, plug-in, and battery) – Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2013 – 2019. Retrieved from: http://www.transparencymarketresearch.com/electric-vehicles-market.html
39 “Generation Y Lacking Savings,” Fort Worth Star-Telegram, September 13, 2009, 2D.
40 Note: Not all demographers agree on the cut-off dates between the generations.
41 Source: Annie E. Casey Foundation
42 “Telecommunications Marketing Opportunities to Ethnic Groups: Segmenting Consumer Markets by Ethnicity, Age, Income and Household Buying Patterns, 1998–2003,” The Insight Research Corporation, 2003, http://www.insight-corp.com/reports/ethnic.asp (accessed December 2, 2009).
43 “Proximity marketing to delight customers & drive engagement,” https://www.beaconstac.com/ (accessed March 11, 2021).
44 “U.S. Framework and VALS™ Type,” Strategic Business Insights, http://www.strategicbusinessinsights.com/vals/ustypes.shtml (accessed December 2, 2009)
45 PESTEL analysis: The examination of political, economic, social, technological, environmental, and legal factors and their implications for an organization.
46 Political segment: The portion of the general environment that involves governments.
47 Economic segment: The portion of the general environment that involves economic and financial conditions.
48 Social segment: The portion of the general environment that involves demographics and cultural trends.
49 Technological segment: The portion of the general environment that involves scientific advances.
50 Environmental segment: The portion of the general environment that involves the natural environment.
51 Legal segment: The portion of the general environment that involves the law and courts.
52 Intellectual property rights: The ability of an organization to protect intangible goods such as movies, software, and video games from piracy.
53 PepsiCo, Inc., “Our Mission and Vision,” http://www.pepsico.com/Company/Our-Mission-and-Vision.html (accessed December 7, 2009).
54 United Way Worldwide, “Mission and Vision,” http://www.liveunited.org/about/missvis.cfm (accessed December 7, 2009).
55 “How Do You Develop a Unique Value Proposition?,” http://www.infomarketerszone.com/public/182.cfm (accessed February 12, 2012).
56 “Wal-Mart Unveils Plans for Own-Label Revamp,” Financial Times, March 17, 2009, 15.
58 “Designing Cars for the Elderly: A Design Story,” http://www.businessweek.com/globalbiz/content/may2008/gb2008056_154197.htm (accessed April 13, 2012).
59 “Dictionary of Marketing Terms,” http://www.allbusiness.com/glossaries/marketing/4941810-1.html (accessed October 14, 2009).
60 “Latino Purchasing Power Now Pegged at $1 Trillion,” Mariowire.com, May 4, 2011, http://www.mariowire.com/2011/05/04/latino-purchasing-power-1-trillion/.
62 “More Cars Sold in China than in January,” France 24, February 10, 2009, http://www.france24.com/en/20090210-more-cars-sold-china-us-january-auto-market (accessed October 14, 2009).
63 “Johnnie Walker,” http://en.wikipedia.org/wiki/Johnnie_Walker (accessed October 14, 2009).
64 “Teen Market Profile,” Mediamark Research, 2003, http://www.magazine.org/content/files/teenprofile04.pdf (accessed December 4, 2009).
65 “Best Global Brands,” Interbrand, 2009, http://www.interbrand.com/best_global_brands.aspx?langid=1000 (accessed January 20, 2010).
66 “Microwave Oven,” Wikipedia, http://en.wikipedia.org/wiki/Microwave_oven (accessed January 20, 2010).
67 “Starbucks v McDonald’s,” Economist, January 10, 2008, http://www.economist.com/business/displaystory.cfm?story_id=10498747 (accessed January 20, 2010).
68 The set of external conditions and forces that have the potential to influence the organization.
69 Industry (competitive environment): Multiple organizations that collectively compete with one another by providing similar goods, services, or both.
70 Generalenvironment(macroenvironment):Overalltrendsandeventsinsocietysuchassocialtrends,technologicaltrends,demographics,andeconomicconditions.
71 Opportunities: Events and trends that create chances to improve an organization’s performance level.
72 Threats: Events and trends that may undermine an organization’s performance.
73 Economies of scale: A cost advantage created when a firm can produce a good or service at a lower per unit price due to producing the good or service in large quantities.
74 Strategic ploy: A specific move designed to outwit or trick competitors.
75 Strategy as pattern: The extent to which a firm’s actions over time are consistent.
76 Strategy as position: A firm’s place in the industry relative to its competitors.
77 Strategy as perspective: How executives interpret the competitive landscape around them.
78 Intellectual property: The legal rights that result from intellectual activity in the industrial, scientific, literary, and artistic fields (Canadian Intellectual Property Office, 2014).
79 Patent: Legal decree that protects inventions from direct imitation for a limited period.
80 Trademark: A word (or words), a design, or a combination of these used to identify the goods or services of one person or organization.
81 Copyright: Provides exclusive rights to the creators of original artistic works such as books, movies, songs, and screenplays.
82 Piracy: Theft of trademark or copyrighted material.
83 Glassdoor Team. “How Long Should the Interview Process Take?” June 18, 2015. https://www.glassdoor.com/blog/long-interview-process/
84 Rittenberg, Larry and Frank Martens. “Committee of Sponsoring Organizations of the Treadway Commission (COSO)”. Enterprise Risk Management, Understanding and Communicating Risk Appetite. January 2012. https://www.coso.org/Documents/ERM-Understanding-and-Communicating-Risk-Appetite.pdf
85 Rebecca Martin. “Protecting Assets from Cyber Threats.” News Tribune. November 7, 2016. https://www.newstribune.com/news/business/story/2016/nov/08/protecting-assets-cyber-threats/647637/
86 Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.
87 Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education, pp. 4-5. See also Alderfer, C.P. (1977). Group and Intergroup Relations. In J. R. Hackman & J. L. Suttle (Eds.), Improving Life at Work (pp. 277–96). Palisades, CA: Goodyear.
88 Fisher, K. (1999). Leading Self-Directed Work Teams: A Guide to Developing New Team Leadership Skills (rev. ed). New York: McGraw-Hill Professional. See also Greenberg, J., & Baron R. A. (2008). Behaviour in Organizations (9th ed.). Upper Saddle River, NJ: Pearson Education.
89 Greenberg, J., & Baron R. A. (2008). Behaviour in Organizations (9th ed). Upper Saddle River, NJ: Pearson Education. See also Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.
90 Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.
91 Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.
92 Fishman, C. (2008). Whole Foods Is All Teams. Retrieved from: http://www.fastcompany.com/26671/whole-foods-all-teams
93 Human Resources Development Council. (n.d). Organizational Learning Strategies: Cross-Functional Teams. Retrieved from: http://www.humtech.com/ForestService/sites/GRTL/ols/ols3.htm
94 Robbins, S. P., & Timothy A. J. (2009). Organizational Behaviour (13th ed.). Upper Saddle River, NJ: Pearson Education.
95 George, J. M., & Jones G. R. (2008). Understanding and Managing Organizational Behaviour (5th ed.). Upper Saddle River, NJ: Pearson Education.
96 Adept Scientific. (2009). Lockheed Martin Chooses Mathcad as a Standard Design Package for F-35 Joint Strike Fighter Project. Retrieved from: http://www.adeptscience.co.uk/media-room/press_room/lockheed-martin-chooses-mathcad-as-a-standard-design-package-for-f-35-joint-strike-fighter-project.html
97 Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.
98 Schwartz, J., & Wald M. L. Wald. (2003, March 9). The Nation: NASA’s Curse? ‘Groupthink’ Is 30 Years Old, And Still Going Strong. The New York Times. Retrieved from: http://www.nytimes.com/2003/03/09/weekinreview/the-nation-nasa-s-curse-groupthink-is-30-years-old-and-still-going-strong.html
99 Greenberg, J., & Baron R. A. (2008). Behaviour in Organizations (9th ed.). Upper Saddle River, NJ: Pearson Education.
100 Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.
101 Whetten, D. A, & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.
102 Flavin, B. (2018, March 7). The Importance of Teamwork Skills in Work and School. Rasmussen College, College Life Blog. Retrieved from: http://www.rasmussen.edu/student-life/blogs/college-life/importance-of-teamwork-skills-in-work-and-school/
103 Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.
104 Iacocca, L., & Novak. W. (2007). Iacocca. New York: Bantam.
105 The Hay Group. (1999). What Makes Great Leaders: Rethinking the Route to Effective Leadership, Findings from the Fortune Magazine/Hay Group 1999 Executive Survey of Leadership Effectiveness. Retrieved from: http://www.lrhartley.com/seminars//great-leaders.pdf
106  Robbins, S. P., & Judge, T. A. (2009). Organizational Behaviour (13th ed.). Upper Saddle River, NJ: Pearson Education.
107 Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.
108 Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.
109 Feenstra, K. (n.d.). Study Skills: Teamwork Skills for Group Projects. Retrieved from: http://powertochange.com/students/academics/groupproject/
110 Whetten, D. A., & Cameron, K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.
111  Feenstra, K. (n.d.). Study Skills: Teamwork Skills for Group Projects. Retrieved from: http://powertochange.com/students/academics/groupproject/
112 Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 3–8.
113 Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 138.
114 Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 6-7.
115 Starbucks (2016). “Working at Starbucks.” Retrieved from: http://www.starbucks.com/careers/working-at-starbucks
116 Starbucks (2016). “Working at Starbucks.” Retrieved from: http://www.starbucks.com/careers/working-at-starbucks
117 Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 125.
118 Starbucks (2016). “Working at Starbucks.” Retrieved from: http://www.starbucks.com/careers/working-at-starbucks
119 Fortune (2007). “100 Top MBA Employers.” Retrieved from: http://archive.fortune.com/magazines/fortune/mba100/2007/full_list/index.html
121 Carolyn B. Thompson (n.d.). “In Focus: Target Your Recruitment Market,” Retrieved from: http://www.net-temps.com/recruiters/infocus/article.htm?op=view&id=662#axzz4BVFt5rJY
122 Lee, D. (2006). “Your First Task As A Recruiter: Recruit Senior Management Onto Your Team.” Retrieved from: https://web.archive.org/web/20130529204750/ http://www.humannatureatwork.com/Recruiting-Employees.htm
124 Price, A. (2004). Human Resource Management in a Business Context. Hampshire, U.K.: Cengage EMEA. Retrieved from: http://www.bestbooks.biz/learning/induction.html
125 Heathfield, S., M. (2015). “Top Ten Ways to Turn Off a New Employee.” Retrieved from: http://humanresources.about.com/library/weekly/aa022601a.htm
126 Jermyn, D., (2018). Diversity and inclusion give these firms a competitive advantage. Globe and Mail. Retrieved from: https://www.theglobeandmail.com/report-on-business/careers/top-employers/diversity-and-inclusion-give-these-firms-a-competitive-advantage/article38217315/
127 Golfarb, Z. (2007). “Where Technocrats Play With Toys of Tomorrow.” The Washington Post. Retrieved from: http://www.washingtonpost.com/wp-dyn/content/article/2007/12/23/AR2007122301574.html
128 Locascio, B. (2004). “Working at Starbucks: More Than Just Pouring Coffee.” Tea and Coffee Trade Online. Retrieved from: http://www.teaandcoffee.net/0104/coffee.htm
129 Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 250-251.
130 Usalcas, J. & Kinack, M. (2017). History of the Canadian Labour Force Survey, 1945 to 2016. Statistics Canada. Retrieved from: https://www150.statcan.gc.ca/n1/en/pub/75-005-m/75-005-m2016001-eng.pdf?st=VUjdeAww
131 Employment by GenderGroup, 2017.
133 Great Place to Work Institute® (2018). “The Definition of A Great Workplace” Retrieved from: https://www.greatplacetowork.ca/en/about-us/trust-model
134 Rohman, J. (2015). “15 Practice Areas Critical to Achieving a Great Workplace.” Great Place to Work Institute®  Retrieved from: http://www.greatplacetowork.com/events-and-insights/blogs-and-news/3040-15-practice-areas-critical-to-achieving-a-great-workplace
135 Kerka, S. (1995). “The Changing Role of Support Staff.” ERIC Clearinghouse on Adult, Career, and Vocational Education (ACVE) ARCHIVE Trends and Issues Alerts. Retrieved from: http://www.calpro-online.org/eric/docgen.asp?tbl=archive&ID=A019
136 Greenhaus, J., Collins, K.,  & Shaw, J. (2003). “The Relationship between Work-Family Balance and Quality of Life.” Journal of Vocational Behavior 63(3). p. 510–31.
137 Canada’s Top Family-Friendly Employers. (2019). Retrieved from: http://www.canadastop100.com/family/
138 Mediacorp Canada Inc. (2019). Retrieved from: https://content.eluta.ca/top-employer-kpmg
139 Mediacorp Canada Inc. (2019). Retrieved from: https://content.eluta.ca/top-employer-kpmg
140 Statistics Canada. Catalogue no. 11-008-X, Chart 19.3 Working from home, by type of worker. Retrieved from: https://www.statcan.gc.ca/pub/11-402-x/2012000/chap/information/information02-eng.htm
141 Yerema, R. & Leung, K. (2018). BASF Canada Inc: Recognized as one of Canada’s top 100 employers (2019). Retrieved from: https://content.eluta.ca/top-employer-basf-canada
142 Yerema, R. & Leung, K. (2018). KPMG LLP: Recognized as one of Canada’s top 100 employers (2019). Retrieved from:  https://content.eluta.ca/top-employer-kpmg
143 Collins, K., & Hoover, E. (1995). “Addressing the Needs of the Single Person in Public Accounting.” Pennsylvania CPA Journal. p. 16.
144 Collins, K., & Killough, L. (1989). “Managing Stress in Public Accounting.” Journal of Accountancy 167 (5), p. 92.
145 Withiam, G. (1993). “American Concierges Set Service Standards.” The Cornell Hotel and Restaurant Administration Quarterly 34 (4) p. 26.
146 Great Place to Work Institute® (2016). “Announcing the 2016 Fortune Best Companies to Work For®” https://www.greatplacetowork.com.
148 Gardner, G. (2016). “GM UAW workers to receive profit-sharing up to $11,000.” Detroit Free Press. Retrieved from: http://www.freep.com/story/money/cars/general-motors/2016/02/03/gm-uaw-workers-receive-profit-sharing-up-11000/79708340/
149 Bruineman, M. (2016). “How Canadian Tire connects retirement to profits” Benefits Canada. Retrieved from: http://www.benefitscanada.com/pensions/other-pensions/how-canadian-tire-connects-retirement-to-profits-79537
150 Starbucks, Inc. (2016). About bean stock. Retrieved from: http://starbucksbeanstock.com/en-us/welcome-en-us/about-bean-stock-en-us/
151 Stewart, N. (2015). Benefits benchmarking 2015. Retrieved from: http://www.conferenceboard.ca/e-library/abstract.aspx?did=7364
152 Stewart, N. (2015). Benefits benchmarking 2015. Retrieved from: http://www.conferenceboard.ca/e-library/abstract.aspx?did=7364
153 Starbucks (2016). Expect more than coffee. Retrieved from: http://www.starbucks.com/careers/working-at-starbucks
154 Heathfield, S. (2018). “Performance Appraisals Don’t Work: The Traditional Performance Appraisal Process.” About Money. Retrieved from: http://humanresources.about.com/od/performanceevals/a/perf_appraisal.htm
155 Nelson B., & Economy, P. (2003). Managing for Dummies, 2nd ed. New York, NY: Wiley. p. 140.
156 Archer North & Associates (2010). Reward Issues. Retrieved from: http://www.performance-appraisal.com/rewards.htm
157 Dell, Inc. (2011). 2011 Corporate Responsibility Report: Listening, Inspiring, Sharing: Tell Dell, p. 37. Retrieved from: http://i.dell.com/sites/content/corporate/corp-comm/en/Documents/dell-fy11-cr-report.pdf
158 Smith, G. P. (2017) “5 Tips to Attract, Keep and Motivate Your Employees.” Retrieved from: http://www.businessknowhow.com/manage/attractworkforce.htm
160 Safer, M. & Leung, R. (2003). “Working The Good Life: SAS Provides Employees With Generous Work Incentives. Retrieved from: http://www.cbsnews.com/news/working-the-good-life/
161 McGarvey, R. (2004). “A Tidal Wave of Turnover.” American Way. p. 32–36.
162 The Container Store (2013). “What We Stand For: Organization with Heart—My 20-Year Trip.” Retrieved from: http://standfor.containerstore.com/my-20-year-trip-2
163 The Container Store (2016). “What We Stand For: Organization with Heart—17 Years on FORTUNE’s “100 Best” List.” Retrieved from: http://standfor.containerstore.com/17-years-on-fortunes-100-best-list
164 Turner, F. (2002). “An effective employee suggestion program has a multiplier effect.” Retrieved from: http://www.refresher.com/Archives/!ftmultiplier.html
165 Daft, R. L., & and Marcic, D. (2006). Understanding Management, 6th Edition. Florence, KY: Cengage Learning. p. 219.
166 Smith, G. P. (2013) “Top Ten Reasons Why People Quit Their Jobs.” Retrieved from: http://www.businessknowhow.com/manage/whyquit.htm
167 Muhl, C. (2001). “The Employment-at-Will Doctrine: Three Major Exceptions.” Bureau of Labor Statistics Monthly Labor Review. Retrieved from: http://www.bls.gov/opub/mlr/2001/01/art1full.pdf
168 Alice Hopkins. “The Development of the Overseas Highway.” Tequesta: The Journal of the Historical Association of Southern Florida 46 (1986): 48–58. http://digitalcollections.fiu.edu/tequesta/files/1986/86_1.pdf
169 Chris Mooney. “The Race to Save Florida’s Devasted Coral Reef from Global Warming.” Washington Post. June 25, 2017. https://www.washingtonpost.com/classic-apps/the-race-to-save-floridas-devastated-coral-reefs-from-global-warming/2017/06/25/a1bd899a-3fa9-11e7-adba-394ee67a7582_story.html
170 Small Business Administration. http://www.sba.gov
171 Robb Wong. “New SBA FY17 Scorecard Shows Federal Agencies Award Record Breaking $105 Billion in Small Business Contracts.” US Small Business Administration. May 22, 2018. https://www.sba.gov/blogs/new-sba-fy17-scorecard-shows-federal-agencies-award-record-breaking-105-billion-small-business
172 America’s SBDC (Small Business Development Centers). n.d. https://americassbdc.org
173 US Small Business Administration. “Find Local Assistance.” n.d. https://www.sba.gov/sbdc
174 US Small Business Administration. “Office of Women’s Business Ownership.” n.d. https://www.sba.gov/offices/headquarters/wbo
175 US Small Business Administration. “Office of Veteran’s Business Development.” n.d. https://www.sba.gov/offices/headquarters/ovbd
176 Electronic Code of Federal Regulations. n.d. https://www.ecfr.gov/cgi-bin/ECFR?page=browse
177 US Small Business Administration. “Office of the HUBZone Program.” n.d. https://www.sba.gov/offices/headquarters/ohp
178 Small Business Administration (SBA). “Mission.” n.d. https://www.sba.gov/about-sba/what-we-do/authority
179 Charter of The Metropolitan Museum of Art, State of New York, Laws of 1870, Chapter 197, passed April 13, 1870, and amended L.1898, Ch. 34; L. 1908, Ch. 219. https://www.metmuseum.org/about-the-met
180 Calculated from the 2018 IRS Form 990 available on the Met’s website. https://www.metmuseum.org/-/media/files/about-the-met/990-forms/2017-irs-form-990-for-fy2018.pdf
181 National Institutes of Health. “Grant Basics.” February 21, 2017. https://grants.nih.gov/grants/grant_basics.htm
182 National Institutes of Health. “Annual Snapshot.” n.d. https://nexus.od.nih.gov/all/2019/03/13/nih-annual-snapshot-fy-2018-by-the-numbers/
183 TOMS. “One for One.” n.d. https://www.toms.com/improving-lives
184 TOMS. “Blake Mycoskie.” n.d. http://www.toms.com/blakes-bio
185 Francesco Schiavone. “Incompetence and Managerial Problems Delaying Reward Delivery in Crowdfunding.” Journal of Innovation and Economics Management. February 2017. https://www.cairn.info/revue-journal-of-innovation-economics-2017-2-page-185.htm
186 Securities and Exchange Commission. “Crowdfunding.” n.d. https://www.sec.gov/rules/final/2015/33-9974.pdf
187 New York Public Library. “New York Startup! 2019 Business Plan Competition.” n.d. https://www.nypl.org/help/services/startup
188 Mitchell Harper. “How I Got $248,000 in Pre-Orders before I Even Had a Product.” Medium. November 25, 2015. https://blog.markgrowth.com/how-i-got-248-000-in-pre-orders-before-i-even-had-a-product-b4080a3eb8ae
189 National Public Radio. “Real Estate Mogul: Barbara Corcoran.” How I Built This. May 14, 2018. https://www.npr.org/templates/transcript/transcript.php?storyId=610491305
190 Brewers Association. “Brewers Association Unveils 2018 Rankings of Top US Brewing Companies.” 2019. https://www.brewbound.com/news/brewers-association-unveils-2018-rankings-of-top-us-brewing-companies
191 USA Today (2005). “Financial Diet” Retrieved from: http://usatoday30.usatoday.com/money/perfi/basics/financial-diet-digest-2005.htm
192 Gallager T. J., & and Andrews, J. D. Jr., (2003). Financial Management: Principles and Practice, 3rd ed. Upper Saddle River, NJ: Prentice Hall. p. 34, 196.
193 The 10% rate is not realistic in today’s economic market and is used for illustrative purposes only.
194 Again, this interest rate is unrealistic in today’s market and is used for illustrative purposes only.
195 Keown, A. J. (2007). Personal Finance: Turning Money into Wealth, 4th ed. Upper Saddle River, NJ: Pearson Education. p. 23.
196 AllFinancialMatters (2006). “An Interview with Jonathan Clements – Part 2.”
197 Gallager T. J., & and Andrews, J. D. Jr., (2003). Financial Management: Principles and Practice, 3rd ed. Upper Saddle River, NJ: Prentice Hall. p. 34, 196.
199 Hansen, K. (2016). “What Good is a College Education Anyway? The Value of a College Education.” Retrieved from: https://www.livecareer.com/quintessential/college-education-value
200 Hansen, K. (2016). “What Good is a College Education Anyway? The Value of a College Education.” Retrieved from: https://www.livecareer.com/quintessential/college-education-value
201 Hansen, K. (2016). “What Good is a College Education Anyway? The Value of a College Education.” Retrieved from: https://www.livecareer.com/quintessential/college-education-value
202 USA Today (2005). “Exercise 1: Start small, watch progress grow.” Retrieved from: http://usatoday30.usatoday.com/money/perfi/basics/2005-04-14-financial-diet-excercise1_x.htm
203 Fetterman, M. (2005). “You’ll be amazed once you fix the leak in your wallet.” Retrieved from: http://usatoday30.usatoday.com/money/perfi/basics/2005-04-14-financial-diet-little-things_x.htm
204 Ramnarace, C. (2013). “Could you cut your spending in half?” Retrieved from: https://www.dailyworth.com/posts/2046-could-you-cut-your-spending-in-half/2
205 Arrington, M. (2008). “Ebay Survey Says Americans Buy Crap They Don’t Want.” Retrieved from: https://techcrunch.com/2008/08/21/ebay-survey-says-americans-buy-crap-they-dont-want/
206 Robertson, C. (2015). “Credit Score Range – Where Do You Fit In?” Retrieved from: http://www.thetruthaboutcreditcards.com/credit-score-range/.
207 Gerson, E. S., & Simon, J. M. (2016). “10 Ways Students Can Build Good Credit.” Retrieved from: http://www.creditcards.com/credit-card-news/help/10-ways-students-get-good-credit-6000.php
208 Apple Inc. (AAPL) (2018). Yahoo Finance. Retrieved from: https://finance.yahoo.com/q?s=aapl&fr=uh3_finance_web&uhb=uhb2,
209 GOOG (2018). Yahoo Finance. Retrieved from: http://finance.yahoo.com/q?s=XOM. Comparison date: April 30, 2018.
210 Forbes Magazine (2016). “The Richest Person in Every State: Warren Buffett.” Retrieved from: http://www.forbes.com/profile/warren-buffett/
211 Thompson, E. (Dec. 21, 2017). Aga Khan could face lobbying probe for Trudeau trip. Retrieved from http://www.cbc.ca/news/politics/trudeau-aga-khan-bahamas-lobbying-1.4459561
215 Langan, F. (2008, December 15). The $50-billion BMIS Debacle: How a Ponzi Scheme Works. CBCNews. Retrieved from: http://www.cbc.ca/news/business/the-50-billion-bmis-debacle-how-a-ponzi-scheme-works-1.709409
216 Gostick, A., & Telford D. (2003). The Integrity Advantage. Salt Lake City: Gibbs Smith.
217 Gostick, A., & Telford D. (2003). The Integrity Advantage. Salt Lake City: Gibbs Smith.
218 Gostick, A., & Telford D. (2003). The Integrity Advantage. Salt Lake City: Gibbs Smith.
219 Carroll, A. B. (2016). Carroll’s pyramid of CSR: Taking another look. International Journal of Corporate Social Responsibility, 1(3). https://doi.org/10.1186/s40991-016-0004-6
220 Baron, D. P. (2003). Business and Its Environment (4th ed.). Upper Saddle River, NJ: Prentice Hall.
221 Gellerman, S. W. (1986, July). Why “Good” Managers Make Bad Ethical Choices. Harvard Business Review on Corporate Ethics. Retrieved from: https://hbr.org/1986/07/why-good-managers-make-bad-ethical-choices
222 Gellerman, S. W. (1986, July). Why “Good” Managers Make Bad Ethical Choices. Harvard Business Review on Corporate Ethics. Retrieved from: https://hbr.org/1986/07/why-good-managers-make-bad-ethical-choices
223 Target Brands Inc. (2012, October 30). $4 Million every week: A brief history of Target’s community giving. Target.com. Retrieved from: https://corporate.target.com/article/2012/10/4-million-every-week-a-brief-history-of-target-s-c
224 Barrett, B. (2003, November 2). A secret recipe for success: Paul Newman and A. E. Hotchner dish up management tips from Newman’s Own. Newsweek. Retrieved from: http://www.newsweek.com/secret-recipe-success-133673
225 Tim Hortons Foundation Camps. (2015). Camps. Retrieved from: https://www.timhortons.com/ca/en/childrens-foundation/camps.php.
226 Tim Hortons Corporate. (2018). Timbits Minor Sports Program. Retrieved from:  https://www.timhortons.com/ca/en/corporate/timbits-minor-sports-program.php
227 Loblaw Companies Limited. (2017). Loblaw’s President’s Choice Children’s Charity committed $150 million to childhood hunger and nutrition. Retrieved from: https://www.newswire.ca/news-releases
228 Axelrod, A. (2007). My First Book of Business Ethics. Philadelphia: Quirk Books.
229 Corporate Responsibility Magazine. (2016). 100 Best Corporate Citizens for 2016.
230 Axelrod, A. (2007). My First Book of Business Ethics. Philadelphia: Quirk Books.
231 U.S. Equal Employment Opportunity Commission. (2016). Facts about Sexual Harassment. Retrieved from: https://www.eeoc.gov/facts/fs-sex.html
232 Maxwell, J. C. (2003). There’s No Such Thing as “Business Ethics”: There’s Only One Rule for Making Decisions. New York: Warner Books.
233 Kaplan, T. (1998). The Tylenol Crisis: How Effective Public Relations Saved Johnson & Johnson. Aero Biological Engineering. Retrieved from: http://www.aerobiologicalengineering.com/wxk116/TylenolMurders/crisis.html
234 Kaplan, T. (1998). The Tylenol Crisis: How Effective Public Relations Saved Johnson & Johnson. Aero Biological Engineering. Retrieved from: http://www.aerobiologicalengineering.com/wxk116/TylenolMurders/crisis.html
235 Yaakov, W. (1999, June 13). CEO Saves Company’s Reputation, Products. New Sunday Times. Retrieved from: https://web.archive.org/web/20030712124829/http:/adtimes.nstp.com.my/jobstory/jun13.htm
236 Online Ethics Center for Engineering and Science. (2004). Advice from the Texas Instruments Ethics Office: Article Number 280: What do you do when the light turns yellow? Onlineethics.org. Retrieved from: https://web.archive.org/web/20060517161459/ http://onlineethics.org/corp/help.html

License

Icon for the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Business Startup and Entrepreneurship: Canada Copyright © 2021 by Matthew Pauley is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

Share This Book

Feedback/Errata

Comments are closed.