Promoting Student Well-Being in Learning Environments

Protecting The Student’s Confidentiality

Many services you will be referring students to are confidential. This means:

  • They cannot give information about the student without permission from the student.
  • They cannot say whether the student has come for an appointment.
  • They cannot discuss any specifics of the situation.
  • They can answer your general questions about making referrals to the service

Certain services can offer you information about psychological concerns and problems in general.

  • They can provide other referral ideas.
  • They can take information from you regarding specific behaviours of the student, though whenever possible we ask that you inform the student that you are sharing information with us. Also, because a trusting relationship is a key to working with clients, it is important to be able to share with students where our information is coming from.
  • They will thank you for your concern and interest.

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Promoting Student Well-Being in Learning Environments: A Guide for Instructors Copyright © by Teaching and Learning Centre and Students Affairs is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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