Main Body

Business Plan Summary Outline (Printable)

BUSINESS PLAN

BUSINESS DETAILS

  • What kind of entrepreneur are you? Innovator? Lifestyle? Income-replacement
  • What kind of business are you?
  • Disruptive Innovation? New-to-the-world Industries? Incremental Product/Service? Innovation? Copy-cat? Market Development Market Paradigm Shift?
  • Sole Proprietorship? Partnership? Corporation? S-Corporation? Non-Profit?
  • Is your business part-time or full-time work?
  • Why do you want to start this business?
  • Have you not added your entrepreneurial characteristics quizzes to talk about/discuss yourself in the business details? Remember YOU are your business, and the business identity is shaped in YOUR vision.

INDUSTRY AND MARKET ANALYSIS

  • Market/Industry Lifecycle: New Market? Emerging? Growing? Mature? Declining?
  • Market/Industry Concentration: Fragmented? Consolidated?
  • Market/Industry Geographic Extent: Local, regional or national? Global?
  • Competitors: Direct? Indirect? Future Competitors?
  • Market Size: Potential Market? Total Available Market? Served Available Market? Penetrated Market?
  • Market Analysis Techniques/Tools:

PESTEL Analysis

P

Political

Political factors include elements such as tax policies, changes in trade restrictions and tariffs, and the stability of governments.

E

Economic

Economic factors include elements such as interest rates, inflation rates, gross domestic product, unemployment rates, levels of disposable income, and the general growth or decline of the economy.

S

Social

Social factors include trends in demographics such as population size, age, and ethnic mix, as well as cultural trends such as attitudes toward obesity and consumer activism.

T

Technological

Technological factors include, for example, changes in the rate of new product development, increase in automation, and advancements in service industry delivery.

E

Environmental

Environmental factors include, for example, natural disasters, and weather patterns.

L

Legal

Legal factors include laws involving issues such as employment, health, and safety, discrimination, and antitrust.

SWOT Analysis

Strengths

Weakness

Opportunity

Threats

Price

Your Business

Competitor 1

Competitor 2

Competitor 3

  • Value Chain: Porter’s 5 Forces – inbound logistics; operations; outbound logistics; marketing and sales; after-sales service; procurement; human resource management; technology development; firm infrastructure.
  • Why do you think this will work? What opportunity do you recognise? Is there a gap in the market? Are you bringing a totally new innovation?

CUSTOMERS AND VALUE PROPOSITION

  • Business Model: Low price (low cost); high differentiation; high customer focus or intimacy; Internet-based model?
  • How are you ensuring that your business has a competitive advantage?
  • What IS your competitive advantage?
  • How do you have a good business model?
  • Value Proposition
  • How your product or service will solve a problem for your target customers.
  • The benefits they can expect – tangible and intangible.
  • Why they should buy from you rather than from your competitors.

CREATE VALUE BY:

  1. Establishing a business character or identity
  2. Building and maintaining a social status or reputation
  3. Connecting with your customers

MARKETING STRATEGY

  • Marketing Mix
    • Product/service: Quality; Performance; Design; Newness or novelty; Colours; Sizes; Specifications; Customization; Packaging; Convenience.
    • Price: List Price; Discounts (volume, loyalty, etc); Auction; Negotiated; Payment Terms; Sales and Specific Offers; Differential or Segment Pricing; Reduction in cost of other products/services.
    • Promotion: Communication; Advertising; PR; Word-of-mouth; Fairs and exhibitions; Sponsorship; Competitions; Point of Sale Displays; Brand.
    • Place: Location; Layout; Distribution Channels; Retail/Wholesale; Internet; Telephone; Face-to-face selling; Accessibility.
    • People: Relationships; Service; Advice; Support; Partnerships; Convenience of use.
  • Launch Strategy;
  • Sales Tactics;
  • Communication Tools;
    • Word of mouth; Relationships and Networks; Social Networks and Media; Blogging; Guerrilla Marketing; Publicity and Public Relations; Newspaper Advertising; Radio Advertising; TV Advertising; Internet Advertising; Sponsorship; Telephone; Posters; Flyers; Billboards; Direct Mail; Email; Texting/Tweeting.
  • Minimum Viability;
  • Customer Feedback and Evaluation
  • Brand Development;
  • Competitive Reaction;
  • Product and Market Development;
    • Product Modification; Product Expansion; Product Extension; Completely New Products.
    • Star; Problem Child; Cash Cow; Cash Dog.
    • Acquisition for product and market development.
  • Growth Potential and Scale-up Plans.
    • Market Penetration; Product/Service Development; Diversification (horizontal integration, backwards vertical integration, forwards vertical integration); Market Development; Franchising.

OPERATIONS PLAN

  • Key Operating Activities (i.e. Manufacturing Processes; Business Model; etc.)
    • Sole Proprietorship; Partnership; Limited Liability or Corporation; Social Enterprise: Not-for-profit, Charities.
  • Safeguarding your business;
    • Intellectual Property Law: Patent; Trademark; Registered Design; Copyright.
  • Partnerships;
  • Business Controls;
  • IP Issues;
  • Scalability.
  • Operations Plan.
  • Gantt Chart (Link: Presentationgo.com).

RISK ASSESSMENT

  • Identified Risks;
    • Pre-launch activities; Post-launch Operations.
  • Risk Monitoring and Mitigation;
    • Pre-launch Delays; Competitors; Competitive Advantage; Market; Customer Value Proposition; Product/Service quality; Customer Service; Cash Flow; Sales; Profits; Operations; Productivity; Administration; Brand Identity; IP; Technology; Investment; Stocks/Inventory; Merchandising; Debtors/Receivables; Interest rates; Exchange Rates; Management.
  • Critical Success Factors;
  • Things that are essential to get right if the business is to achieve its mission.
  • Assessing Risk: Impact; Probability; Control;
  • Strategic Options
  • Affordable loss and lean start-up; Borrowing and bootstrapping; Compartmentalizing risk; High margins and low fixed costs;
  • 3 High, 3 Medium, 3 Low
    • Risk (Medium | External): Snowstorm in winter.
    • SO: Online store.
    • M: Late opening.
    • CSF: Open communication with customers.

MANAGEMENT TEAM

  • Key People; their functions and background;
  • Culture
  • Organizational processes
  • Leadership Styles: Authoritarian; Democratic; Laissez-faire;
  • Structures;
  • Controls and rewards;
  • Empowerment;
  • Routines; Rituals; Rites and Taboos
  • Stories; Symbols and Myths.
  • Cognitive Processes
  • Ethics; Beliefs; Assumptions and Attitudes;
  • Norms and Rules of Conduct.
  • Behaviours
  • How things get done: Rational v. Politicking; Following v. Bending.
  • Vocabulary: Job Titles; Slogans; Metaphors; Signals; Gossip.
  • Business Organization or Structure;
  • Spider’s Web Structure?
  • Hierarchical Structure?
  • Matrix and Teamworking Structure?
  • Directors, Advisors or Other Key Partners;
  • Skills, Gaps and Plans for filling them.

RESOURCES

  • Human Capital
    • Staff
    • Recruiting people:
    • Job description?
    • Where do you find them?
    • What people do you need? What skills/education?
    • Full-time? Part-time? Contract?
    • Salary? Hourly? Piecework? Commission?
  • Social Resources (Strong vs Weak Networks)
    • Accountants?
    • Lawyers?
    • Business Consultants?
    • Mentors?
    • Emotional Support?
  • Financial Resources;
    • Where are you getting your money from?
      • Premises and Facilities;
      • Machinery and equipment;

FINANCING

  • Founder’s contribution;
  • Loan and/or equity finance requirements;
  • Gearing/leverage;
  • Timescale and exit routes for equity investors;
  • Financial Projections:
  • Income Projections;
  • Cash Flow Projections;
  • Balance Sheet Projections;
  • Key Ratios;
  • The assumptions on which your projections are based.

EXIT PLANNING

  • Exit options
    • Sale, Acquisition, Bankruptcy, etc.

License

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Business Startup and Entrepreneurship: Canada Workbook Copyright © 2021 by Dr. Matthew Pauley is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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