{"id":647,"date":"2021-05-03T12:34:27","date_gmt":"2021-05-03T16:34:27","guid":{"rendered":"https:\/\/pressbooks.library.upei.ca\/startup\/back-matter\/references\/"},"modified":"2021-05-03T14:05:41","modified_gmt":"2021-05-03T18:05:41","slug":"references","status":"publish","type":"back-matter","link":"https:\/\/pressbooks.library.upei.ca\/startup\/back-matter\/references\/","title":{"raw":"References","rendered":"References"},"content":{"raw":"
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(n.d.) \u201cThe Business Case for Telecommuting.\u201d Career\/Life Alliances Services Inc.\r\n\r\nWithiam, G. (1993). \u201cAmerican Concierges Set Service Standards.\u201d The Cornell Hotel and Restaurant Administration Quarterly 34 (4) p. 26.\r\n\r\nYerema, R. & Leung, K. (2018). BASF Canada Inc: Recognized as one of Canada\u2019s top 100 employers (2019). Retrieved from:\u00a0https:\/\/content.eluta.ca\/top-employer-basf-canada<\/a>\r\n\r\nYerema, R. & Leung, K. (2018). KPMG LLP: Recognized as one of Canada\u2019s top 100 employers (2019). Retrieved from:\u00a0\u00a0https:\/\/content.eluta.ca\/top-employer-kpmg<\/a>.\r\n

<\/a>12\/<\/h2>\r\nAlice Hopkins. \u201cThe Development of the Overseas Highway.\u201d\u00a0Tequesta: The Journal of the Historical Association of Southern Florida\u00a046 (1986): 48\u201358. http:\/\/digitalcollections.fiu.edu\/tequesta\/files\/1986\/86_1.pdf<\/a>\r\n\r\nAmerica\u2019s SBDC (Small Business Development Centres). n.d. https:\/\/americassbdc.org<\/a>\r\n\r\nChris Mooney. \u201cThe Race to Save Florida\u2019s Devasted Coral Reef from Global Warming.\u201d\u00a0Washington Post. June 25, 2017. https:\/\/www.washingtonpost.com\/classic-apps\/the-race-to-save-floridas-devastated-coral-reefs-from-global-warming\/2017\/06\/25\/a1bd899a-3fa9-11e7-adba-394ee67a7582_story.html<\/a>\r\n\r\nElectronic Code of Federal Regulations. n.d. https:\/\/www.ecfr.gov\/cgi-bin\/ECFR?page=browse<\/a>\r\n\r\nRobb Wong. \u201cNew SBA FY17 Scorecard Shows Federal Agencies Award Record Breaking $105 Billion in Small Business Contracts.\u201d\u00a0US Small Business Administration. May 22, 2018. https:\/\/www.sba.gov\/blogs\/new-sba-fy17-scorecard-shows-federal-agencies-award-record-breaking-105-billion-small-business<\/a>\r\n\r\nSmall Business Administration. www.sba.gov<\/a>\r\n\r\nUS Small Business Administration. \u201cFind Local Assistance.\u201d n.d. https:\/\/www.sba.gov\/sbdc<\/a>\r\n\r\nUS Small Business Administration. \u201cOffice of Women\u2019s Business Ownership.\u201d n.d. https:\/\/www.sba.gov\/offices\/headquarters\/wbo<\/a>\r\n\r\nUS Small Business Administration. \u201cOffice of Veteran\u2019s Business Development.\u201d n.d. https:\/\/www.sba.gov\/offices\/headquarters\/ovbd<\/a>\r\n\r\nUS Small Business Administration. \u201cOffice of the HUBZone Program.\u201d n.d. https:\/\/www.sba.gov\/offices\/headquarters\/ohp<\/a>.\r\n

<\/a>13\/<\/h2>\r\nAllFinancialMatters (2006). \u201cAn Interview with Jonathan Clements\u2013Part 2.\u201d\r\n\r\nArrington, M. (2008). \u201ceBay Survey Says Americans Buy Crap They Don\u2019t Want.\u201d Retrieved from:\u00a0https:\/\/techcrunch.com\/2008\/08\/21\/ebay-survey-says-americans-buy-crap-they-dont-want\/<\/a>\r\n\r\nBrewers Association. \u201cBrewers Association Unveils 2018 Rankings of Top U.S. Brewing Companies.\u201d 2019. https:\/\/www.brewbound.com\/news\/brewers-association-unveils-2018-rankings-of-top-us-brewing-companies<\/a>\r\n\r\nCharter of The Metropolitan Museum of Art, State of New York, Laws of 1870, Chapter 197, passed April 13, 1870, and amended L.1898, Ch. 34; L. 1908, Ch. 219. https:\/\/www.metmuseum.org\/about-the-met<\/a>\r\n\r\nFetterman, M. (2005). \u201cYou\u2019ll be amazed once you fix the leak in your wallet.\u201d Retrieved from:\u00a0http:\/\/usatoday30.usatoday.com\/money\/perfi\/basics\/2005-04-14-financial-diet-little-things_x.htm<\/a>\r\n\r\nFrancesco Schiavone. \u201cIncompetence and Managerial Problems Delaying Reward Delivery in Crowdfunding.\u201d\u00a0Journal of Innovation and Economics Management. February 2017. https:\/\/www.cairn.info\/revue-journal-of-innovation-economics-2017-2-page-185.htm<\/a>\r\n\r\nGallager T. J., & and Andrews, J. D. Jr., (2003). Financial Management: Principles and Practice, 3rd ed. Upper Saddle River, NJ: Prentice Hall. p. 34, 196.\r\n\r\nGerson, E. S., & Simon, J. M. (2016). \u201c10 Ways Students Can Build Good Credit.\u201d Retrieved from:\u00a0http:\/\/www.creditcards.com\/credit-card-news\/help\/10-ways-students-get-good-credit-6000.php<\/a>\r\n\r\nHansen, K. (2016). \u201cWhat Good is a College Education Anyway? The Value of a College Education.\u201d Retrieved from:\u00a0https:\/\/www.livecareer.com\/quintessential\/college-education-value<\/a>\r\n\r\nKeown, A. J. (2007). Personal Finance: Turning Money into Wealth, 4th ed. Upper Saddle River, NJ: Pearson Education. p. 23.\r\n\r\nMitchell Harper. \u201cHow I Got $248,000 in Pre-Orders before I Even Had a Product.\u201d\u00a0Medium. November 25, 2015. https:\/\/blog.markgrowth.com\/how-i-got-248-000-in-pre-orders-before-i-even-had-a-product-b4080a3eb8ae<\/a>\r\n\r\nNational Institutes of Health. \u201cGrant Basics.\u201d February 21, 2017. https:\/\/grants.nih.gov\/grants\/grant_basics.htm<\/a>\r\n\r\nNational Institutes of Health. \u201cAnnual Snapshot.\u201d n.d. https:\/\/nexus.od.nih.gov\/all\/2019\/03\/13\/nih-annual-snapshot-fy-2018-by-the-numbers\/<\/a>\r\n\r\nNational Public Radio. \u201cReal Estate Mogul: Barbara Corcoran.\u201d\u00a0How I Built This. May 14, 2018. https:\/\/www.npr.org\/templates\/transcript\/transcript.php?storyId=610491305<\/a>\r\n\r\nNew York Public Library. \u201cNew York Startup! 2019 Business Plan Competition.\u201d n.d. https:\/\/www.nypl.org\/help\/services\/startup<\/a>\r\n\r\nRamnarace, C. (2013). \u201cCould you cut your spending in half?\u201d Retrieved from:\u00a0https:\/\/www.dailyworth.com\/posts\/2046-could-you-cut-your-spending-in-half\/2<\/a>\r\n\r\nRobertson, C. (2015). \u201cCredit Score Range\u2013Where Do You Fit In?\u201d Retrieved from:\u00a0http:\/\/www.thetruthaboutcreditcards.com\/credit-score-range\/<\/a>.\r\n\r\nSecurities and Exchange Commission. \u201cCrowdfunding.\u201d n.d. https:\/\/www.sec.gov\/rules\/final\/2015\/33-9974.pdf<\/a>\r\n\r\nSmall Business Administration (SBA). \u201cMission.\u201d n.d. https:\/\/www.sba.gov\/about-sba\/what-we-do\/authority<\/a>\r\n\r\nStatistics Canada, Table 1 \u201cMedian annual earnings of women and men aged 25 to 64 who worked full-time and full year as paid employees, by highest level of education and province or territory, 2015.\u201d Retrieved from\u00a0https:\/\/www12.statcan.gc.ca\/census-recensement\/2016\/as-sa\/98-200-x\/2016024\/98-200-x2016024-eng.cfm<\/a>\r\n\r\nTOMS. \u201cOne for One.\u201d n.d. https:\/\/www.toms.com\/improving-lives<\/a>\r\n\r\nTOMS. \u201cBlake Mycoskie.\u201d n.d. http:\/\/www.toms.com\/blakes-bio<\/a>\r\n\r\nUSA Today (2005). \u201cExercise 1: Start small, watch progress grow.\u201d Retrieved from:\u00a0http:\/\/usatoday30.usatoday.com\/money\/perfi\/basics\/2005-04-14-financial-diet-excercise1_x.htm<\/a>\r\n\r\nUSA Today (2005). \u201cFinancial Diet\u201d Retrieved from:\u00a0http:\/\/usatoday30.usatoday.com\/money\/perfi\/basics\/financial-diet-digest-2005.htm<\/a>\r\n

<\/a>14\/<\/h2>\r\nAllFinancialMatters (2006). \u201cAn Interview with Jonathan Clements \u2013 Part 2.\u201d\r\n\r\nApple Inc. (AAPL) (2018). Yahoo Finance. Retrieved from:\u00a0https:\/\/finance.yahoo.com\/q?s=aapl&fr=uh3_finance_web&uhb=uhb2<\/a>,\r\n\r\nArrington, M. (2008). \u201ceBay Survey Says Americans Buy Crap They Don\u2019t Want.\u201d Retrieved from:\u00a0https:\/\/techcrunch.com\/2008\/08\/21\/ebay-survey-says-americans-buy-crap-they-dont-want\/<\/a>\r\n\r\nFetterman, M. (2005). \u201cYou\u2019ll be amazed once you fix the leak in your wallet.\u201d Retrieved from:\u00a0http:\/\/usatoday30.usatoday.com\/money\/perfi\/basics\/2005-04-14-financial-diet-little-things_x.htm<\/a>\r\n\r\nForbes Magazine (2016). \u201cThe Richest Person in Every State: Warren Buffett.\u201d Retrieved from:\u00a0http:\/\/www.forbes.com\/profile\/warren-buffett\/<\/a>\r\n\r\nGallager T. J., & and Andrews, J. D. Jr., (2003). Financial Management: Principles and Practice, 3rd ed. Upper Saddle River, NJ: Prentice Hall. p. 34, 196.\r\n\r\nGerson, E. S., & Simon, J. M. (2016). \u201c10 Ways Students Can Build Good Credit.\u201d Retrieved from:\u00a0http:\/\/www.creditcards.com\/credit-card-news\/help\/10-ways-students-get-good-credit-6000.php<\/a>\r\n\r\nGOOG (2018). Yahoo Finance. Retrieved from:\u00a0http:\/\/finance.yahoo.com\/q?s=XOM<\/a>. Comparison date: April 30, 2018.\r\n\r\nHansen, K. (2016). \u201cWhat Good is a College Education Anyway? The Value of a College Education.\u201d Retrieved from:\u00a0https:\/\/www.livecareer.com\/quintessential\/college-education-value<\/a>\r\n\r\nKeown, A. J. (2007). Personal Finance: Turning Money into Wealth, 4th ed. Upper Saddle River, NJ: Pearson Education. p. 23.\r\n\r\nRamnarace, C. (2013). \u201cCould you cut your spending in half?\u201d Retrieved from:\u00a0https:\/\/www.dailyworth.com\/posts\/2046-could-you-cut-your-spending-in-half\/2<\/a>\r\n\r\nRobertson, C. (2015). \u201cCredit Score Range \u2013 Where Do You Fit In?\u201d Retrieved from:\u00a0http:\/\/www.thetruthaboutcreditcards.com\/credit-score-range\/<\/a>.\r\n\r\nStatistics Canada, Table 1 \u201cMedian annual earnings of women and men aged 25 to 64 who worked full-time and full year as paid employees, by highest level of education and province or territory, 2015.\u201d Retrieved from\u00a0https:\/\/www12.statcan.gc.ca\/census-recensement\/2016\/as-sa\/98-200-x\/2016024\/98-200-x2016024-eng.cfm<\/a>\r\n\r\nUSA Today (2005). \u201cExercise 1: Start small, watch progress grow.\u201d Retrieved from:\u00a0http:\/\/usatoday30.usatoday.com\/money\/perfi\/basics\/2005-04-14-financial-diet-excercise1_x.htm<\/a>\r\n\r\n<\/span>USA Today (2005). \u201cFinancial Diet\u201d Retrieved from:\u00a0http:\/\/usatoday30.usatoday.com\/money\/perfi\/basics\/financial-diet-digest-2005.htm<\/a>\r\n

<\/a>15\/<\/h2>\r\nAxelrod, A. (2007). My First Book of Business Ethics. Philadelphia: Quirk Books.\r\n\r\nBaron, D. P. (2003). Business and Its Environment (4th ed.). Upper Saddle River, NJ: Prentice Hall.\r\n\r\nBarrett, B. (2003, November 2). A secret recipe for success: Paul Newman and A. E. Hotchner dish up management tips from Newman\u2019s Own. Newsweek. Retrieved from:\u00a0http:\/\/www.newsweek.com\/secret-recipe-success-133673<\/a>\r\n\r\nBell. (2017). Code of business conduct: Our moral compass. Retrieved from http:\/\/www.bce.ca\/<\/a>\r\n\r\nCarroll, A. B. (2016). Carroll\u2019s pyramid of CSR: Taking another look.\u00a0International Journal of Corporate Social Responsibility, 1(3).\u00a0https:\/\/doi.org\/10.1186\/s40991-016-0004-6<\/a>\r\n\r\nCorporate Responsibility Magazine. (2016). 100 Best Corporate Citizens for 2016.\r\n\r\nGellerman, S. W. (1986, July). Why \u201cGood\u201d Managers Make Bad Ethical Choices. Harvard Business Review on Corporate Ethics. Retrieved from:\u00a0https:\/\/hbr.org\/1986\/07\/why-good-managers-make-bad-ethical-choices<\/a>\r\n\r\nGostick, A., & Telford D. (2003). The Integrity Advantage. Salt Lake City: Gibbs Smith.\r\n\r\nKaplan, T. (1998). The Tylenol Crisis: How Effective Public Relations Saved Johnson & Johnson. Aero Biological Engineering. Retrieved from: http:\/\/www.aerobiologicalengineering.com\/wxk116\/TylenolMurders\/crisis.html<\/a>\r\n\r\nLangan, F. (2008, December 15). The $50-billion BMIS Debacle: How a Ponzi Scheme Works. CBCNews. Retrieved from:\u00a0http:\/\/www.cbc.ca\/news\/business\/the-50-billion-bmis-debacle-how-a-ponzi-scheme-works-1.709409<\/a>\r\n\r\nLoblaw Companies Limited. (2017). Loblaw\u2019s President\u2019s Choice Children\u2019s Charity committed $150 million to childhood hunger and nutrition. Retrieved from:\u00a0https:\/\/www.newswire.ca\/news-releases<\/a>\r\n\r\nMaxwell, J. C. (2003). There\u2019s No Such Thing as \u201cBusiness Ethics\u201d: There\u2019s Only One Rule for Making Decisions. New York: Warner Books.\r\n\r\n<\/span>Online Ethics Centre for Engineering and Science. (2004). Advice from the Texas Instruments Ethics Office: Article Number 280: What do you do when the light turns yellow? Onlineethics.org. Retrieved from:\u00a0https:\/\/web.archive.org\/web\/20060517161459\/http:\/\/onlineethics.org\/corp\/help.html<\/a>\r\n\r\nTarget Brands Inc. (2012, October 30). $4 Million every week: A brief history of Target\u2019s community giving. Target.com. Retrieved from:\u00a0https:\/\/corporate.target.com\/article\/2012\/10\/4-million-every-week-a-brief-history-of-target-s-c<\/a>\r\n\r\nThompson, E. (Dec. 21, 2017).\u00a0Aga Khan could face lobbying probe for Trudeau trip. Retrieved from http:\/\/www.cbc.ca\/news\/politics\/trudeau-aga-khan-bahamas-lobbying-1.4459561<\/a>\r\n\r\nTim Hortons Foundation Camps. (2015). Camps. Retrieved from:\u00a0https:\/\/www.timhortons.com\/ca\/en\/childrens-foundation\/camps.php.\u00a0<\/a>\r\n\r\nTim Hortons Corporate. (2018). Timbits Minor Sports Program. Retrieved from:\u00a0\u00a0https:\/\/www.timhortons.com\/ca\/en\/corporate\/timbits-minor-sports-program.php<\/a>\r\n\r\nTime Magazine. (2009). Top 10 Crooked CEOs. Retrieved from:\u00a0http:\/\/content.time.com\/time\/specials\/packages\/article\/0,28804,1903155_1903156_1903160,00.html<\/a>\r\n\r\nU.S. Equal Employment Opportunity Commission. (2016). Facts about Sexual Harassment. Retrieved from:\u00a0https:\/\/www.eeoc.gov\/facts\/fs-sex.html<\/a>\r\n\r\nYaakov, W. (1999, June 13). CEO Saves Company\u2019s Reputation, Products. New Sunday Times. Retrieved from: https:\/\/web.archive.org\/web\/20030712124829\/http:\/adtimes.nstp.com.my\/jobstory\/jun13.htm<\/a>\r\n

Footnotes Full List<\/h2>\r\n
1<\/a> \u201cMercer 2017 Quality of Life Rankings,\u201d http:\/\/mercer.com\/qol<\/a>, May 15, 2017.<\/div>\r\n
2<\/a> Rob Fahey, \u201cSony\u2019s Entire Future Now Rests on PlayStation,\u201d http:\/\/www.gamesindustry.biz<\/a>, July 1, 2016.<\/div>\r\n
3<\/a> \u201cQuick Facts about Nonprofits,\u201d National Center for Charitable Statistics, http:\/\/nccs.urban.org, accessed May 15, 2017; Brice S. McKeever, \u201cThe Nonprofit Sector in Brief 2015,\u201d Urban Institute, http:\/\/www.urban.org<\/a>, accessed May 15, 2017.<\/div>\r\n
4<\/a> Julia Halperin, \u201cAs a Generation of Directors Reaches Retirement, Fresh Faces Prepare to Take Over US Museums,\u201d The Art Newspaper, http:\/\/www.russellreynolds.com<\/a>, June 2, 2015; \u201cMuseum Succession in America: Onwards and Upwards,\u201d The Economist, http:\/\/www.economist.com<\/a>, May 9, 2015.<\/div>\r\n
5<\/a> Government of Canada (2019). https:\/\/www.canada.ca\/en\/revenue-agency\/services\/tax\/non-profit-organizations.html<\/a><\/div>\r\n
6<\/a> Government of Canada (2016). https:\/\/www.canada.ca\/en\/revenue-agency\/services\/charities-giving\/giving-charity-information-donors\/about-registered-charities\/what-difference-between-a-registered-charity-a-non-profit-organization.html<\/a><\/div>\r\n
7<\/a>Kerry A. Dolan, \u201cForbes 2017 Billionaires List: Meet the Richest People on the Planet,\u201d Forbes, https:\/\/www.forbes.com<\/a>, March 20, 2017.<\/div>\r\n
8<\/a>Caroline Beaton, \u201cWhy Knowledge Workers Are Bad at Making Decisions,\u201d Forbes, http:\/\/www.forbes.com<\/a>, January 23, 2017; Josh Zumbrun, \u201cThe Rise of Knowledge Workers Is Accelerating Despite the Threat of Automation,\u201d The Wall Street Journal, http:\/\/www.wsj.com<\/a>, May 4, 2016.<\/div>\r\n
9<\/a> Dollinger, M. J. (2003). Entrepreneurship: Strategies and Resources (3rd ed.). Upper Saddle River, NJ: Prentice Hall.<\/div>\r\n
10<\/a> Encyclopedia of World Biography. (2006). Marcia Kilgore: Entrepreneur and spa founder. Retrieved from:\u00a0http:\/\/www.notablebiographies.com\/newsmakers2\/2006-Ei-La\/Kilgore-Marcia.html<\/a><\/div>\r\n
11<\/a> Bruder, J. (2010, August 12). The Rise Of The Serial Entrepreneur. Forbes. Retrieved from:\u00a0http:\/\/www.forbes.com\/2010\/08\/12\/serial-entrepreneur-start-up-business-forbes-woman-entrepreneurs-management.html<\/a><\/div>\r\n
12<\/a> Bruder, J. (2010, August 12). The Rise Of The Serial Entrepreneur. Forbes. Retrieved from:\u00a0http:\/\/www.forbes.com\/2010\/08\/12\/serial-entrepreneur-start-up-business-forbes-woman-entrepreneurs-management.html<\/a><\/div>\r\n
13<\/a> U.S. Small Business Administration. (2016). Is Entrepreneurship For You? SBA.gov. Retrieved from:\u00a0https:\/\/www.sba.gov\/starting-business\/how-start-business\/entrepreneurship-you<\/a><\/div>\r\n
14<\/a> Waters, S. (2016). Top Four Reasons People Don\u2019t Start a Business. Retrieved from:\u00a0http:\/\/retail.about.com\/od\/startingaretailbusiness\/tp\/overcome_fears.htm<\/a><\/div>\r\n
15<\/a> Allen, K. (2001). Entrepreneurship for Dummies. New York: Wiley.<\/div>\r\n
16<\/a> Headd, B. (2010). An Analysis of Small Business and Jobs. U.S. Small Business Administration, Office of Advocacy. Retrieved from: https:\/\/www.sba.gov\/sites\/default\/files\/files\/an%20analysis%20of%20small%20business%20and%20jobs(1).pdf<\/a><\/div>\r\n
17<\/a> Breitzman, A., & Hicks, D. (2008). An Analysis of Small Business Patents by Industry and Firm Size. Office of Advocacy, Small Business Administration.<\/div>\r\n
18<\/a> Baumol, W. J. (2005). Small Firms: Why Market-Driven Innovation Can\u2019t Get Along without Them. U.S. Small Business Administration, Office of Advocacy.<\/div>\r\n
19<\/a> Yahoo.com. (2016). Amazon.com Income Statement. Finance.yahoo.com. Retrieved from:\u00a0http:\/\/finance.yahoo.com\/q\/is?s=AMZN+Income+Statement&annual<\/a><\/div>\r\n
20<\/a> Baumol, W. J. (2005). Small Firms: Why Market-Driven Innovation Can\u2019t Get Along without Them. U.S. Small Business Administration, Office of Advocacy.<\/div>\r\n
21<\/a> \u00a0Illinois Small Business Development Center at SIU. (2016). Frequently Asked Questions: What are the Pros and Cons of Owning a Business? Retrieved from: http:\/\/sbdc.siu.edu\/frequently-asked-questions\/index.html<\/a><\/div>\r\n
22<\/a> Chun, J. (1997). Type E Personality: What makes entrepreneurs tick? Entrepreneur. Retrieved from:\u00a0https:\/\/www.entrepreneur.com\/article\/13764<\/a><\/div>\r\n
23<\/a> Allen, K. (2001). Getting Started in Entrepreneurship. Entrepreneurship for Dummies. New York: Wiley.<\/div>\r\n
24<\/a> Thurm, S., & Lublin, J. S. (2005, November 14). Peter Drucker\u2019s Legacy Includes Simple Advice: It\u2019s All about the People. The Wall Street Journal. Retrieved from: http:\/\/www.wsj.com\/articles\/SB113192826302796041<\/a><\/div>\r\n
25<\/a> Krass, P. (1997). Sam Walton: Running a Successful Business: Ten Rules that Worked for Me. In The Book of Business Wisdom: Classic Writings by the Legends of Commerce and Industry (Pp. 225-230). New York: Wiley.<\/div>\r\n
26<\/a> Schultz, H., & Yang, D. J. (1997). Pour Your Heart into It. New York: Hyperion.<\/div>\r\n
27<\/a> Steiner, C. (2010). Meet the Fastest Growing Company Ever. Forbes. Retrieved from: http:\/\/www.forbes.com\/forbes\/2010\/0830\/entrepreneurs-groupon-facebook-twitter-next-web-phenom.html<\/a><\/div>\r\n
28<\/a> The Week. (2011). Groupon\u2019s \u2018Startling\u2019 Reversal of Fortune. News.Yahoo.com. Retrieved from:\u00a0https:\/\/www.yahoo.com\/news\/groupons-startling-reversal-fortune-172800802.html<\/a><\/div>\r\n
29<\/a> Peterson, H. (2014). Here\u2019s How Much It Costs To Open Different Fast Food Franchises In The US. BusinessInsider.com. Retrieved from:\u00a0http:\/\/www.businessinsider.com\/cost-of-fast-food-franchise-2014-11<\/a><\/div>\r\n
30<\/a> Seid, M., & Ainsley, K. M. (2002). Franchise Fee\u2014Made Simple. Entrepreneur.com. Retrieved from: https:\/\/www.entrepreneur.com\/article\/51174<\/a><\/div>\r\n
31<\/a> Farrell, M. (2007). Risky Business: 44% of Small Firms Reach Year 4. Forbes. Retrieved from:\u00a0http:\/\/www.msnbc.msn.com\/id\/16872553\/ns\/business-forbes_com\/t\/risky-business-small-firms-reach-\u00a0 year\/#.Tl_xVY7CclA<\/a><\/div>\r\n
32<\/a> U.S. Census Bureau. (2012). Estimates of Business Ownership by Gender, Ethnicity, Race, and Veteran Status: 2012. U.S. Census Bureau. Retrieved from:\u00a0http:\/\/www.census.gov\/library\/publications\/2012\/econ\/2012-sbo.html#par_reference_25<\/a><\/div>\r\n
33<\/a> Central Intelligence Agency. (2016). World Factbook. CIA.gov. Retrieved from:\u00a0https:\/\/www.cia.gov\/library\/publications\/the-world-factbook\/fields\/2012.html<\/a><\/div>\r\n
34<\/a> Ecoscraps.com. (2016). Our Story. Ecoscraps.com. Retrieved from:\u00a0http:\/\/ecoscraps.com\/pages\/our-story<\/a><\/div>\r\n
35<\/a> Isidro, I. (2003). How to Succeed Online with a Niche Business: Case of RedWagons.com. PowerHomeBiz.com. Retrieved from:\u00a0http:\/\/www.powerhomebiz.com\/online-business\/success-online-business\/succeed-online-niche-business-case-redwagons-com.htm<\/a><\/div>\r\n
36<\/a> Isidro, I. (2001). Geese Police: A Real-Life Home Business Success Story. PowerHomeBiz.com. Retrieved from:\u00a0http:\/\/www.powerhomebiz.com\/working-from-home\/success\/geese-police-real-life-home-business-success-story.htm<\/a><\/div>\r\n
37<\/a> Baron, D. (2003, August). Facing-Off in Public. Stanford Business. Retrieved from: https:\/\/www.gsb.stanford.edu\/sites\/gsb\/files\/2003August.pdf<\/a><\/div>\r\n
38<\/a> Transparency Market Research. (2014, July). Electric Vehicles Market (on-road) (hybrid, plug-in, and battery) \u2013 Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2013 \u2013 2019. Retrieved from: http:\/\/www.transparencymarketresearch.com\/electric-vehicles-market.html<\/a><\/div>\r\n
39<\/a> \u201cGeneration Y Lacking Savings,\u201d Fort Worth Star-Telegram, September 13, 2009, 2D.<\/div>\r\n
40<\/a> Note: Not all demographers agree on the cut-off dates between the generations.<\/div>\r\n
41<\/a> Source: Annie E. Casey Foundation<\/div>\r\n
42<\/a> \u201cTelecommunications Marketing Opportunities to Ethnic Groups: Segmenting Consumer Markets by Ethnicity, Age, Income and Household Buying Patterns, 1998\u20132003,\u201d The Insight Research Corporation, 2003, http:\/\/www.insight-corp.com\/reports\/ethnic.asp<\/a> (accessed December 2, 2009).<\/div>\r\n
43<\/a> \u201cProximity marketing to delight customers & drive engagement,\u201d https:\/\/www.beaconstac.com\/<\/a> (accessed March 11, 2021).<\/div>\r\n
44<\/a> \u201cU.S. Framework and VALS\u2122 Type,\u201d Strategic Business Insights, http:\/\/www.strategicbusinessinsights.com\/vals\/ustypes.shtml<\/a> (accessed December 2, 2009)<\/div>\r\n
45<\/a> PESTEL analysis: <\/b>The examination of political, economic, social, technological, environmental, and legal factors and their implications for an organization.<\/div>\r\n
46<\/a> Political segment: <\/b>The portion of the general environment that involves governments.<\/div>\r\n
47<\/a> Economic segment: <\/b>The portion of the general environment that involves economic and financial conditions.<\/div>\r\n
48<\/a> Social segment: <\/b>The portion of the general environment that involves demographics and cultural trends.<\/div>\r\n
49<\/a> Technological segment: <\/b>The portion of the general environment that involves scientific advances.<\/div>\r\n
50<\/a> Environmental segment: <\/b>The portion of the general environment that involves the natural environment.<\/div>\r\n
51<\/a> Legal segment: <\/b>The portion of the general environment that involves the law and courts.<\/div>\r\n
52<\/a> Intellectual property rights: <\/b>The ability of an organization to protect intangible goods such as movies, software, and video games from piracy.<\/div>\r\n
53<\/a> PepsiCo, Inc., \u201cOur Mission and Vision,\u201d http:\/\/www.pepsico.com\/Company\/Our-Mission-and-Vision.html<\/a> (accessed December 7, 2009).<\/div>\r\n
54<\/a> United Way Worldwide, \u201cMission and Vision,\u201d http:\/\/www.liveunited.org\/about\/missvis.cfm<\/a> (accessed December 7, 2009).<\/div>\r\n
55<\/a> \u201cHow Do You Develop a Unique Value Proposition?,\u201d http:\/\/www.infomarketerszone.com\/public\/182.cfm<\/a> (accessed February 12, 2012).<\/div>\r\n
56<\/a> \u201cWal-Mart Unveils Plans for Own-Label Revamp,\u201d Financial Times, March 17, 2009, 15.<\/div>\r\n
57<\/a> Nupur Anand. https:\/\/www.dnaindia.com\/business\/report-kotler-adds-a-5th-p-to-his-set-of-four-purpose-1812393<\/a><\/div>\r\n
58<\/a> \u201cDesigning Cars for the Elderly: A Design Story,\u201d http:\/\/www.businessweek.com\/globalbiz\/content\/may2008\/gb2008056_154197.htm<\/a> (accessed April 13, 2012).<\/div>\r\n
59<\/a> \u201cDictionary of Marketing Terms,\u201d http:\/\/www.allbusiness.com\/glossaries\/marketing\/4941810-1.html<\/a> (accessed October 14, 2009).<\/div>\r\n
60<\/a> \u201cLatino Purchasing Power Now Pegged at $1 Trillion,\u201d Mariowire.com, May 4, 2011, http:\/\/www.mariowire.com\/2011\/05\/04\/latino-purchasing-power-1-trillion\/<\/a>.<\/div>\r\n
61<\/a> Princeton University, \u201cWordNet,\u201d http:\/\/wordnetweb.princeton.edu\/perl\/webwn?s=social+class&sub=Search+WordNet&o2=&o0=1&o7=&o5=&o1=1&o6=&o4=&o3=&h=<\/a> (accessed October 14, 2009).<\/div>\r\n
62<\/a> \u201cMore Cars Sold in China than in January,\u201d France 24<\/i>, February 10, 2009, http:\/\/www.france24.com\/en\/20090210-more-cars-sold-china-us-january-auto-market<\/a> (accessed October 14, 2009).<\/div>\r\n
63<\/a> \u201cJohnnie Walker,\u201d http:\/\/en.wikipedia.org\/wiki\/Johnnie_Walker<\/a> (accessed October 14, 2009).<\/div>\r\n
64<\/a> \u201cTeen Market Profile,\u201d Mediamark Research, 2003, http:\/\/www.magazine.org\/content\/files\/teenprofile04.pdf<\/a> (accessed December 4, 2009).<\/div>\r\n
65<\/a> \u201cBest Global Brands,\u201d Interbrand<\/i>, 2009, http:\/\/www.interbrand.com\/best_global_brands.aspx?langid=1000<\/a> (accessed January 20, 2010).<\/div>\r\n
66<\/a> \u201cMicrowave Oven,\u201d Wikipedia<\/i>, http:\/\/en.wikipedia.org\/wiki\/Microwave_oven<\/a> (accessed January 20, 2010).<\/div>\r\n
67<\/a> \u201cStarbucks v McDonald\u2019s,\u201d Economist<\/i>, January 10, 2008, http:\/\/www.economist.com\/business\/displaystory.cfm?story_id=10498747<\/a> (accessed January 20, 2010).<\/div>\r\n
68<\/a> The set of external conditions and forces that have the potential to influence the organization.<\/div>\r\n
69<\/a> Industry (competitive environment): Multiple organizations that collectively compete with one another by providing similar goods, services, or both.<\/div>\r\n
70<\/a> <\/b>Generalenvironment(macroenvironment):Overalltrendsandeventsinsocietysuchassocialtrends,technologicaltrends,demographics,andeconomicconditions.<\/div>\r\n
71<\/a> Opportunities: <\/b>Events and trends that create chances to improve an organization\u2019s performance level.<\/div>\r\n
72<\/a> Threats: <\/b>Events and trends that may undermine an organization\u2019s performance.<\/div>\r\n
73<\/a> Economies of scale: <\/b>A cost advantage created when a firm can produce a good or service at a lower per unit price due to producing the good or service in large quantities.<\/div>\r\n
74<\/a> Strategic ploy: <\/b>A specific move designed to outwit or trick competitors.<\/div>\r\n
75<\/a> Strategy as pattern: <\/b>The extent to which a firm\u2019s actions over time are consistent.<\/div>\r\n
76<\/a> Strategy as position: <\/b>A firm\u2019s place in the industry relative to its competitors.<\/div>\r\n
77<\/a> Strategy as perspective: <\/b>How executives interpret the competitive landscape around them.<\/div>\r\n
78<\/a> Intellectual property: <\/b>The legal rights that result from intellectual activity in the industrial, scientific, literary, and artistic fields (Canadian Intellectual Property Office, 2014).<\/div>\r\n
79<\/a> Patent: <\/b>Legal decree that protects inventions from direct imitation for a limited period.<\/div>\r\n
80<\/a> Trademark: <\/b>A word (or words), a design, or a combination of these used to identify the goods or services of one person or organization.<\/div>\r\n
81<\/a> Copyright: <\/b>Provides exclusive rights to the creators of original artistic works such as books, movies, songs, and screenplays.<\/div>\r\n
82<\/a> Piracy: <\/b>Theft of trademark or copyrighted material.<\/div>\r\n
83<\/a> Glassdoor Team. \u201cHow Long Should the Interview Process Take?\u201d June 18, 2015. https:\/\/www.glassdoor.com\/blog\/long-interview-process\/<\/a><\/div>\r\n
84<\/a> Rittenberg, Larry and Frank Martens. \u201cCommittee of Sponsoring Organizations of the Treadway Commission (COSO)\u201d.\u00a0Enterprise Risk Management, Understanding and Communicating Risk Appetite<\/i>. January 2012. https:\/\/www.coso.org\/Documents\/ERM-Understanding-and-Communicating-Risk-Appetite.pdf<\/a><\/div>\r\n
85<\/a> Rebecca Martin. \u201cProtecting Assets from Cyber Threats.\u201d\u00a0News Tribune<\/i>. November 7, 2016. https:\/\/www.newstribune.com\/news\/business\/story\/2016\/nov\/08\/protecting-assets-cyber-threats\/647637\/<\/a><\/div>\r\n
86<\/a> Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
87<\/a> Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education, pp. 4-5. See also Alderfer, C.P. (1977). Group and Intergroup Relations. In J. R. Hackman & J. L. Suttle (Eds.), Improving Life at Work (pp. 277\u201396). Palisades, CA: Goodyear.<\/div>\r\n
88<\/a> Fisher, K. (1999). Leading Self-Directed Work Teams: A Guide to Developing New Team Leadership Skills (rev. ed). New York: McGraw-Hill Professional. See also Greenberg, J., & Baron R. A. (2008). Behaviour in Organizations (9th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
89<\/a> Greenberg, J., & Baron R. A. (2008). Behaviour in Organizations (9th ed). Upper Saddle River, NJ: Pearson Education. See also Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
90<\/a> Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
91<\/a> Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
92<\/a> Fishman, C. (2008). Whole Foods Is All Teams. Retrieved from:\u00a0http:\/\/www.fastcompany.com\/26671\/whole-foods-all-teams<\/a><\/div>\r\n
93<\/a> Human Resources Development Council. (n.d). Organizational Learning Strategies: Cross-Functional Teams. Retrieved from: http:\/\/www.humtech.com\/ForestService\/sites\/GRTL\/ols\/ols3.htm<\/a><\/div>\r\n
94<\/a> Robbins, S. P., & Timothy A. J. (2009). Organizational Behaviour (13th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
95<\/a> George, J. M., & Jones G. R. (2008). Understanding and Managing Organizational Behaviour (5th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
96<\/a> Adept Scientific. (2009). Lockheed Martin Chooses Mathcad as a Standard Design Package for F-35 Joint Strike Fighter Project. Retrieved from: http:\/\/www.adeptscience.co.uk\/media-room\/press_room\/lockheed-martin-chooses-mathcad-as-a-standard-design-package-for-f-35-joint-strike-fighter-project.html<\/a><\/div>\r\n
97<\/a> Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
98<\/a> Schwartz, J., & Wald M. L. Wald. (2003, March 9). The Nation: NASA\u2019s Curse? \u2018Groupthink\u2019 Is 30 Years Old, And Still Going Strong. The New York Times. Retrieved from:\u00a0http:\/\/www.nytimes.com\/2003\/03\/09\/weekinreview\/the-nation-nasa-s-curse-groupthink-is-30-years-old-and-still-going-strong.html<\/a><\/div>\r\n
99<\/a> Greenberg, J., & Baron R. A. (2008). Behaviour in Organizations (9th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
100<\/a> Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
101<\/a> Whetten, D. A, & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
102<\/a> Flavin, B. (2018, March 7). The Importance of Teamwork Skills in Work and School. Rasmussen College, College Life Blog. Retrieved from:\u00a0http:\/\/www.rasmussen.edu\/student-life\/blogs\/college-life\/importance-of-teamwork-skills-in-work-and-school\/<\/div>\r\n
103<\/a> Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
104<\/a> Iacocca, L., & Novak. W. (2007). Iacocca. New York: Bantam.<\/div>\r\n
105<\/a> The Hay Group. (1999). What Makes Great Leaders: Rethinking the Route to Effective Leadership, Findings from the Fortune Magazine\/Hay Group 1999 Executive Survey of Leadership Effectiveness. Retrieved from:\u00a0http:\/\/www.lrhartley.com\/seminars\/\/great-leaders.pdf<\/a><\/div>\r\n
106<\/a> \u00a0Robbins, S. P., & Judge, T. A. (2009). Organizational Behaviour (13th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
107<\/a> Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
108<\/a> Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
109<\/a> Feenstra, K. (n.d.). Study Skills: Teamwork Skills for Group Projects. Retrieved from:\u00a0http:\/\/powertochange.com\/students\/academics\/groupproject\/<\/a><\/div>\r\n
110<\/a> Whetten, D. A., & Cameron, K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\r\n
111<\/a> \u00a0Feenstra, K. (n.d.). Study Skills: Teamwork Skills for Group Projects. Retrieved from:\u00a0http:\/\/powertochange.com\/students\/academics\/groupproject\/<\/a><\/div>\r\n
112<\/a> Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 3\u20138.<\/div>\r\n
113<\/a> Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 138.<\/div>\r\n
114<\/a> Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 6-7.<\/div>\r\n
115<\/a> Starbucks (2016). \u201cWorking at Starbucks.\u201d Retrieved from:\u00a0http:\/\/www.starbucks.com\/careers\/working-at-starbucks<\/a><\/div>\r\n
116<\/a> Starbucks (2016). \u201cWorking at Starbucks.\u201d Retrieved from:\u00a0http:\/\/www.starbucks.com\/careers\/working-at-starbucks<\/a><\/div>\r\n
117<\/a> Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 125.<\/div>\r\n
118<\/a> Starbucks (2016). \u201cWorking at Starbucks.\u201d Retrieved from:\u00a0http:\/\/www.starbucks.com\/careers\/working-at-starbucks<\/a><\/div>\r\n
119<\/a> Fortune (2007). \u201c100 Top MBA Employers.\u201d Retrieved from:\u00a0http:\/\/archive.fortune.com\/magazines\/fortune\/mba100\/2007\/full_list\/index.html<\/a><\/div>\r\n
120<\/a> Cruise International (n.d.). \u201cThe Norwegian Dawn.\u201d Retrieved from:\u00a0http:\/\/www.cruise-international.com\/cruise-search\/ShpDetailsQuery?nShp=290&nLine=18&nOperator=Norwegian+Cruise+Line<\/a><\/div>\r\n
121<\/a> Carolyn B. Thompson (n.d.). \u201cIn Focus: Target Your Recruitment Market,\u201d Retrieved from:\u00a0http:\/\/www.net-temps.com\/recruiters\/infocus\/article.htm?op=view&id=662#axzz4BVFt5rJY<\/a><\/div>\r\n
122<\/a> Lee, D. (2006). \u201cYour First Task As A Recruiter: Recruit Senior Management Onto Your Team.\u201d Retrieved from:\u00a0https:\/\/web.archive.org\/web\/20130529204750\/ <\/a>http:\/\/www.humannatureatwork.com\/Recruiting-Employees.htm<\/a><\/div>\r\n
123<\/a> The information in this section comes from two sources:\u00a0https:\/\/www.canada.ca\/en\/security-intelligence-service\/corporate\/csis-jobs\/job-requirements.html<\/a>\u00a0and\u00a0https:\/\/www.canada.ca\/en\/security-intelligence-service\/corporate\/csis-jobs\/available-jobs\/intelligence-officer.html<\/a><\/div>\r\n
124<\/a> Price, A. (2004). Human Resource Management in a Business Context. Hampshire, U.K.: Cengage EMEA. Retrieved from:\u00a0http:\/\/www.bestbooks.biz\/learning\/induction.html<\/div>\r\n
125<\/a> Heathfield, S., M. (2015). \u201cTop Ten Ways to Turn Off a New Employee.\u201d Retrieved from:\u00a0http:\/\/humanresources.about.com\/library\/weekly\/aa022601a.htm<\/a><\/div>\r\n
126<\/a> Jermyn, D., (2018). Diversity and inclusion give these firms a competitive advantage. Globe and Mail. Retrieved from:\u00a0https:\/\/www.theglobeandmail.com\/report-on-business\/careers\/top-employers\/diversity-and-inclusion-give-these-firms-a-competitive-advantage\/article38217315\/<\/a><\/div>\r\n
127<\/a> Golfarb, Z. (2007). \u201cWhere Technocrats Play With Toys of Tomorrow.\u201d The Washington Post. Retrieved from:\u00a0http:\/\/www.washingtonpost.com\/wp-dyn\/content\/article\/2007\/12\/23\/AR2007122301574.html<\/a><\/div>\r\n
128<\/a> Locascio, B. (2004). \u201cWorking at Starbucks: More Than Just Pouring Coffee.\u201d Tea and Coffee Trade Online. Retrieved from:\u00a0http:\/\/www.teaandcoffee.net\/0104\/coffee.htm<\/a><\/div>\r\n
129<\/a> Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 250-251.<\/div>\r\n
130<\/a> Usalcas, J. & Kinack, M. (2017). History of the Canadian Labour Force Survey, 1945 to 2016. Statistics Canada. Retrieved from:\u00a0https:\/\/www150.statcan.gc.ca\/n1\/en\/pub\/75-005-m\/75-005-m2016001-eng.pdf?st=VUjdeAww<\/a><\/div>\r\n
131<\/a> Employment by GenderGroup, 2017<\/i>.<\/i><\/div>\r\n
132<\/a> https:\/\/www.chrt-tcdp.gc.ca\/index-en.html<\/a><\/div>\r\n
133<\/a> Great Place to Work Institute\u00ae (2018). \u201cThe Definition of A Great Workplace\u201d Retrieved from:\u00a0https:\/\/www.greatplacetowork.ca\/en\/about-us\/trust-model<\/a><\/div>\r\n
134<\/a> Rohman, J. (2015). \u201c15 Practice Areas Critical to Achieving a Great Workplace.\u201d Great Place to Work Institute\u00ae\u00a0 Retrieved from:\u00a0http:\/\/www.greatplacetowork.com\/events-and-insights\/blogs-and-news\/3040-15-practice-areas-critical-to-achieving-a-great-workplace<\/a><\/div>\r\n
135<\/a> Kerka, S. (1995). \u201cThe Changing Role of Support Staff.\u201d ERIC Clearinghouse on Adult, Career, and Vocational Education (ACVE) ARCHIVE Trends and Issues Alerts. Retrieved from:\u00a0http:\/\/www.calpro-online.org\/eric\/docgen.asp?tbl=archive&ID=A019<\/a><\/div>\r\n
136<\/a> Greenhaus, J., Collins, K.,\u00a0 & Shaw, J. (2003). \u201cThe Relationship between Work-Family Balance and Quality of Life.\u201d Journal of Vocational Behavior 63(3). p. 510\u201331.<\/div>\r\n
137<\/a> Canada\u2019s Top Family-Friendly Employers. (2019). Retrieved from:\u00a0http:\/\/www.canadastop100.com\/family\/<\/a><\/div>\r\n
138<\/a> Mediacorp Canada Inc. (2019). Retrieved from:\u00a0https:\/\/content.eluta.ca\/top-employer-kpmg<\/a><\/div>\r\n
139<\/a> Mediacorp Canada Inc. (2019). Retrieved from:\u00a0https:\/\/content.eluta.ca\/top-employer-kpmg<\/a><\/div>\r\n
140<\/a> Statistics Canada. Catalogue no. 11-008-X, Chart 19.3 Working from home, by type of worker. Retrieved from:\u00a0https:\/\/www.statcan.gc.ca\/pub\/11-402-x\/2012000\/chap\/information\/information02-eng.htm<\/a><\/div>\r\n
141<\/a> Yerema, R. & Leung, K. (2018). BASF Canada Inc: Recognized as one of Canada\u2019s top 100 employers (2019). Retrieved from:\u00a0https:\/\/content.eluta.ca\/top-employer-basf-canada<\/a><\/div>\r\n
142<\/a> Yerema, R. & Leung, K. (2018). KPMG LLP: Recognized as one of Canada\u2019s top 100 employers (2019). Retrieved from:\u00a0\u00a0https:\/\/content.eluta.ca\/top-employer-kpmg<\/a><\/div>\r\n
143<\/a> Collins, K., & Hoover, E. (1995). \u201cAddressing the Needs of the Single Person in Public Accounting.\u201d Pennsylvania CPA Journal. p. 16.<\/div>\r\n
144<\/a> Collins, K., & Killough, L. (1989). \u201cManaging Stress in Public Accounting.\u201d Journal of Accountancy 167 (5), p. 92.<\/div>\r\n
145<\/a> Withiam, G. (1993). \u201cAmerican Concierges Set Service Standards.\u201d The Cornell Hotel and Restaurant Administration Quarterly 34 (4) p. 26.<\/div>\r\n
146<\/a> Great Place to Work Institute\u00ae (2016). \u201cAnnouncing the 2016 Fortune Best Companies to Work For\u00ae\u201d https:\/\/www.greatplacetowork.com<\/a>.<\/div>\r\n
147<\/a> Cisco. \u201cBenefits and Perks\u201d (n.d.). Retrieved from: https:\/\/www.cisco.com\/c\/en\/us\/about\/careers\/we-are-cisco\/benefits-and-perks.html#~stickynav=1<\/a><\/div>\r\n
148<\/a> Gardner, G. (2016). \u201cGM UAW workers to receive profit-sharing up to $11,000.\u201d Detroit Free Press. Retrieved from:\u00a0http:\/\/www.freep.com\/story\/money\/cars\/general-motors\/2016\/02\/03\/gm-uaw-workers-receive-profit-sharing-up-11000\/79708340\/<\/a><\/div>\r\n
149<\/a> Bruineman, M. (2016). \u201cHow Canadian Tire connects retirement to profits\u201d Benefits Canada. Retrieved from:\u00a0http:\/\/www.benefitscanada.com\/pensions\/other-pensions\/how-canadian-tire-connects-retirement-to-profits-79537<\/a><\/div>\r\n
150<\/a> Starbucks, Inc. (2016). About bean stock. Retrieved from:\u00a0http:\/\/starbucksbeanstock.com\/en-us\/welcome-en-us\/about-bean-stock-en-us\/<\/a><\/div>\r\n
151<\/a> Stewart, N. (2015). Benefits benchmarking 2015. Retrieved from:\u00a0http:\/\/www.conferenceboard.ca\/e-library\/abstract.aspx?did=7364<\/a><\/div>\r\n
152<\/a> Stewart, N. (2015). Benefits benchmarking 2015. Retrieved from:\u00a0http:\/\/www.conferenceboard.ca\/e-library\/abstract.aspx?did=7364<\/a><\/div>\r\n
153<\/a> Starbucks (2016). Expect more than coffee. Retrieved from:\u00a0http:\/\/www.starbucks.com\/careers\/working-at-starbucks<\/a><\/div>\r\n
154<\/a> Heathfield, S. (2018). \u201cPerformance Appraisals Don\u2019t Work: The Traditional Performance Appraisal Process.\u201d About Money. Retrieved from: http:\/\/humanresources.about.com\/od\/performanceevals\/a\/perf_appraisal.htm<\/a><\/div>\r\n
155<\/a> Nelson B., & Economy, P. (2003). Managing for Dummies, 2nd ed. New York, NY: Wiley. p. 140.<\/div>\r\n
156<\/a> Archer North & Associates (2010). Reward Issues. Retrieved from:\u00a0http:\/\/www.performance-appraisal.com\/rewards.htm<\/a><\/div>\r\n
157<\/a> Dell, Inc. (2011). 2011 Corporate Responsibility Report: Listening, Inspiring, Sharing: Tell Dell, p. 37. Retrieved from:\u00a0http:\/\/i.dell.com\/sites\/content\/corporate\/corp-comm\/en\/Documents\/dell-fy11-cr-report.pdf<\/a><\/div>\r\n
158<\/a> Smith, G. P. (2017) \u201c5 Tips to Attract, Keep and Motivate Your Employees.\u201d Retrieved from:\u00a0http:\/\/www.businessknowhow.com\/manage\/attractworkforce.htm<\/a><\/div>\r\n
159<\/a> Lindzon, J. (2014) How employee engagement can boost the bottom line. Retrieved from:\u00a0https:\/\/www.theglobeandmail.com\/report-on-business\/careers\/career-advice\/life-at-work\/how-employee-engagement-can-boost-the-bottom-line\/article21875491\/<\/a><\/div>\r\n
160<\/a> Safer, M. & Leung, R. (2003). \u201cWorking The Good Life: SAS Provides Employees With Generous Work Incentives. Retrieved from:\u00a0http:\/\/www.cbsnews.com\/news\/working-the-good-life\/<\/a><\/div>\r\n
161<\/a> McGarvey, R. (2004). \u201cA Tidal Wave of Turnover.\u201d American Way. p. 32\u201336.<\/div>\r\n
162<\/a> The Container Store (2013). \u201cWhat We Stand For: Organization with Heart\u2014My 20-Year Trip.\u201d Retrieved from:\u00a0http:\/\/standfor.containerstore.com\/my-20-year-trip-2<\/a><\/div>\r\n
163<\/a> The Container Store (2016). \u201cWhat We Stand For: Organization with Heart\u201417 Years on FORTUNE\u2019s \u201c100 Best\u201d List.\u201d Retrieved from:\u00a0http:\/\/standfor.containerstore.com\/17-years-on-fortunes-100-best-list<\/a><\/div>\r\n
164<\/a> Turner, F. (2002). \u201cAn effective employee suggestion program has a multiplier effect.\u201d Retrieved from:\u00a0http:\/\/www.refresher.com\/Archives\/!ftmultiplier.html<\/a><\/div>\r\n
165<\/a> Daft, R. L., & and Marcic, D. (2006). Understanding Management, 6th Edition. Florence, KY: Cengage Learning. p. 219.<\/div>\r\n
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174<\/a> US Small Business Administration. \u201cOffice of Women\u2019s Business Ownership.\u201d n.d. https:\/\/www.sba.gov\/offices\/headquarters\/wbo<\/a><\/div>\r\n
175<\/a> US Small Business Administration. \u201cOffice of Veteran\u2019s Business Development.\u201d n.d. https:\/\/www.sba.gov\/offices\/headquarters\/ovbd<\/a><\/div>\r\n
176<\/a> Electronic Code of Federal Regulations. n.d. https:\/\/www.ecfr.gov\/cgi-bin\/ECFR?page=browse<\/a><\/div>\r\n
177<\/a> US Small Business Administration. \u201cOffice of the HUBZone Program.\u201d n.d. https:\/\/www.sba.gov\/offices\/headquarters\/ohp<\/a><\/div>\r\n
178<\/a> Small Business Administration (SBA). \u201cMission.\u201d n.d. https:\/\/www.sba.gov\/about-sba\/what-we-do\/authority<\/a><\/div>\r\n
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180<\/a> Calculated from the 2018 IRS Form 990 available on the Met\u2019s website. https:\/\/www.metmuseum.org\/-\/media\/files\/about-the-met\/990-forms\/2017-irs-form-990-for-fy2018.pdf<\/a><\/div>\r\n
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183<\/a> TOMS. \u201cOne for One.\u201d n.d. https:\/\/www.toms.com\/improving-lives<\/a><\/div>\r\n
184<\/a> TOMS. \u201cBlake Mycoskie.\u201d n.d. http:\/\/www.toms.com\/blakes-bio<\/a><\/div>\r\n
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192<\/a> Gallager T. J., & and Andrews, J. D. Jr., (2003). Financial Management: Principles and Practice, 3rd ed. Upper Saddle River, NJ: Prentice Hall. p. 34, 196.<\/div>\r\n
193<\/a> The 10% rate is not realistic in today\u2019s economic market and is used for illustrative purposes only.<\/div>\r\n
194<\/a> Again, this interest rate is unrealistic in today\u2019s market and is used for illustrative purposes only.<\/div>\r\n
195<\/a> Keown, A. J. (2007). Personal Finance: Turning Money into Wealth, 4th ed. Upper Saddle River, NJ: Pearson Education. p. 23.<\/div>\r\n
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Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion.<\/p>\n

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Starbucks, Inc. (2016). About bean stock. Retrieved from:\u00a0http:\/\/starbucksbeanstock.com\/en-us\/welcome-en-us\/about-bean-stock-en-us\/<\/a><\/p>\n

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The Container Store (2016). \u201cWhat We Stand For: Organization with Heart\u201417 Years on FORTUNE\u2019s \u201c100 Best\u201d List.\u201d Retrieved from:\u00a0http:\/\/standfor.containerstore.com\/17-years-on-fortunes-100-best-list<\/a><\/p>\n

Turner, F. (2002). \u201cAn effective employee suggestion program has a multiplier effect.\u201d Retrieved from:\u00a0http:\/\/www.refresher.com\/Archives\/!ftmultiplier.html<\/a><\/p>\n

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Yerema, R. & Leung, K. (2018). KPMG LLP: Recognized as one of Canada\u2019s top 100 employers (2019). Retrieved from:\u00a0\u00a0https:\/\/content.eluta.ca\/top-employer-kpmg<\/a>.<\/p>\n

<\/a>12\/<\/h2>\n

Alice Hopkins. \u201cThe Development of the Overseas Highway.\u201d\u00a0Tequesta: The Journal of the Historical Association of Southern Florida\u00a046 (1986): 48\u201358. http:\/\/digitalcollections.fiu.edu\/tequesta\/files\/1986\/86_1.pdf<\/a><\/p>\n

America\u2019s SBDC (Small Business Development Centres). n.d. https:\/\/americassbdc.org<\/a><\/p>\n

Chris Mooney. \u201cThe Race to Save Florida\u2019s Devasted Coral Reef from Global Warming.\u201d\u00a0Washington Post. June 25, 2017. https:\/\/www.washingtonpost.com\/classic-apps\/the-race-to-save-floridas-devastated-coral-reefs-from-global-warming\/2017\/06\/25\/a1bd899a-3fa9-11e7-adba-394ee67a7582_story.html<\/a><\/p>\n

Electronic Code of Federal Regulations. n.d. https:\/\/www.ecfr.gov\/cgi-bin\/ECFR?page=browse<\/a><\/p>\n

Robb Wong. \u201cNew SBA FY17 Scorecard Shows Federal Agencies Award Record Breaking $105 Billion in Small Business Contracts.\u201d\u00a0US Small Business Administration. May 22, 2018. https:\/\/www.sba.gov\/blogs\/new-sba-fy17-scorecard-shows-federal-agencies-award-record-breaking-105-billion-small-business<\/a><\/p>\n

Small Business Administration. www.sba.gov<\/a><\/p>\n

US Small Business Administration. \u201cFind Local Assistance.\u201d n.d. https:\/\/www.sba.gov\/sbdc<\/a><\/p>\n

US Small Business Administration. \u201cOffice of Women\u2019s Business Ownership.\u201d n.d. https:\/\/www.sba.gov\/offices\/headquarters\/wbo<\/a><\/p>\n

US Small Business Administration. \u201cOffice of Veteran\u2019s Business Development.\u201d n.d. https:\/\/www.sba.gov\/offices\/headquarters\/ovbd<\/a><\/p>\n

US Small Business Administration. \u201cOffice of the HUBZone Program.\u201d n.d. https:\/\/www.sba.gov\/offices\/headquarters\/ohp<\/a>.<\/p>\n

<\/a>13\/<\/h2>\n

AllFinancialMatters (2006). \u201cAn Interview with Jonathan Clements\u2013Part 2.\u201d<\/p>\n

Arrington, M. (2008). \u201ceBay Survey Says Americans Buy Crap They Don\u2019t Want.\u201d Retrieved from:\u00a0https:\/\/techcrunch.com\/2008\/08\/21\/ebay-survey-says-americans-buy-crap-they-dont-want\/<\/a><\/p>\n

Brewers Association. \u201cBrewers Association Unveils 2018 Rankings of Top U.S. Brewing Companies.\u201d 2019. https:\/\/www.brewbound.com\/news\/brewers-association-unveils-2018-rankings-of-top-us-brewing-companies<\/a><\/p>\n

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Fetterman, M. (2005). \u201cYou\u2019ll be amazed once you fix the leak in your wallet.\u201d Retrieved from:\u00a0http:\/\/usatoday30.usatoday.com\/money\/perfi\/basics\/2005-04-14-financial-diet-little-things_x.htm<\/a><\/p>\n

Francesco Schiavone. \u201cIncompetence and Managerial Problems Delaying Reward Delivery in Crowdfunding.\u201d\u00a0Journal of Innovation and Economics Management. February 2017. https:\/\/www.cairn.info\/revue-journal-of-innovation-economics-2017-2-page-185.htm<\/a><\/p>\n

Gallager T. J., & and Andrews, J. D. Jr., (2003). Financial Management: Principles and Practice, 3rd ed. Upper Saddle River, NJ: Prentice Hall. p. 34, 196.<\/p>\n

Gerson, E. S., & Simon, J. M. (2016). \u201c10 Ways Students Can Build Good Credit.\u201d Retrieved from:\u00a0http:\/\/www.creditcards.com\/credit-card-news\/help\/10-ways-students-get-good-credit-6000.php<\/a><\/p>\n

Hansen, K. (2016). \u201cWhat Good is a College Education Anyway? The Value of a College Education.\u201d Retrieved from:\u00a0https:\/\/www.livecareer.com\/quintessential\/college-education-value<\/a><\/p>\n

Keown, A. J. (2007). Personal Finance: Turning Money into Wealth, 4th ed. Upper Saddle River, NJ: Pearson Education. p. 23.<\/p>\n

Mitchell Harper. \u201cHow I Got $248,000 in Pre-Orders before I Even Had a Product.\u201d\u00a0Medium. November 25, 2015. https:\/\/blog.markgrowth.com\/how-i-got-248-000-in-pre-orders-before-i-even-had-a-product-b4080a3eb8ae<\/a><\/p>\n

National Institutes of Health. \u201cGrant Basics.\u201d February 21, 2017. https:\/\/grants.nih.gov\/grants\/grant_basics.htm<\/a><\/p>\n

National Institutes of Health. \u201cAnnual Snapshot.\u201d n.d. https:\/\/nexus.od.nih.gov\/all\/2019\/03\/13\/nih-annual-snapshot-fy-2018-by-the-numbers\/<\/a><\/p>\n

National Public Radio. \u201cReal Estate Mogul: Barbara Corcoran.\u201d\u00a0How I Built This. May 14, 2018. https:\/\/www.npr.org\/templates\/transcript\/transcript.php?storyId=610491305<\/a><\/p>\n

New York Public Library. \u201cNew York Startup! 2019 Business Plan Competition.\u201d n.d. https:\/\/www.nypl.org\/help\/services\/startup<\/a><\/p>\n

Ramnarace, C. (2013). \u201cCould you cut your spending in half?\u201d Retrieved from:\u00a0https:\/\/www.dailyworth.com\/posts\/2046-could-you-cut-your-spending-in-half\/2<\/a><\/p>\n

Robertson, C. (2015). \u201cCredit Score Range\u2013Where Do You Fit In?\u201d Retrieved from:\u00a0http:\/\/www.thetruthaboutcreditcards.com\/credit-score-range\/<\/a>.<\/p>\n

Securities and Exchange Commission. \u201cCrowdfunding.\u201d n.d. https:\/\/www.sec.gov\/rules\/final\/2015\/33-9974.pdf<\/a><\/p>\n

Small Business Administration (SBA). \u201cMission.\u201d n.d. https:\/\/www.sba.gov\/about-sba\/what-we-do\/authority<\/a><\/p>\n

Statistics Canada, Table 1 \u201cMedian annual earnings of women and men aged 25 to 64 who worked full-time and full year as paid employees, by highest level of education and province or territory, 2015.\u201d Retrieved from\u00a0https:\/\/www12.statcan.gc.ca\/census-recensement\/2016\/as-sa\/98-200-x\/2016024\/98-200-x2016024-eng.cfm<\/a><\/p>\n

TOMS. \u201cOne for One.\u201d n.d. https:\/\/www.toms.com\/improving-lives<\/a><\/p>\n

TOMS. \u201cBlake Mycoskie.\u201d n.d. http:\/\/www.toms.com\/blakes-bio<\/a><\/p>\n

USA Today (2005). \u201cExercise 1: Start small, watch progress grow.\u201d Retrieved from:\u00a0http:\/\/usatoday30.usatoday.com\/money\/perfi\/basics\/2005-04-14-financial-diet-excercise1_x.htm<\/a><\/p>\n

USA Today (2005). \u201cFinancial Diet\u201d Retrieved from:\u00a0http:\/\/usatoday30.usatoday.com\/money\/perfi\/basics\/financial-diet-digest-2005.htm<\/a><\/p>\n

<\/a>14\/<\/h2>\n

AllFinancialMatters (2006). \u201cAn Interview with Jonathan Clements \u2013 Part 2.\u201d<\/p>\n

Apple Inc. (AAPL) (2018). Yahoo Finance. Retrieved from:\u00a0https:\/\/finance.yahoo.com\/q?s=aapl&fr=uh3_finance_web&uhb=uhb2<\/a>,<\/p>\n

Arrington, M. (2008). \u201ceBay Survey Says Americans Buy Crap They Don\u2019t Want.\u201d Retrieved from:\u00a0https:\/\/techcrunch.com\/2008\/08\/21\/ebay-survey-says-americans-buy-crap-they-dont-want\/<\/a><\/p>\n

Fetterman, M. (2005). \u201cYou\u2019ll be amazed once you fix the leak in your wallet.\u201d Retrieved from:\u00a0http:\/\/usatoday30.usatoday.com\/money\/perfi\/basics\/2005-04-14-financial-diet-little-things_x.htm<\/a><\/p>\n

Forbes Magazine (2016). \u201cThe Richest Person in Every State: Warren Buffett.\u201d Retrieved from:\u00a0http:\/\/www.forbes.com\/profile\/warren-buffett\/<\/a><\/p>\n

Gallager T. J., & and Andrews, J. D. Jr., (2003). Financial Management: Principles and Practice, 3rd ed. Upper Saddle River, NJ: Prentice Hall. p. 34, 196.<\/p>\n

Gerson, E. S., & Simon, J. M. (2016). \u201c10 Ways Students Can Build Good Credit.\u201d Retrieved from:\u00a0http:\/\/www.creditcards.com\/credit-card-news\/help\/10-ways-students-get-good-credit-6000.php<\/a><\/p>\n

GOOG (2018). Yahoo Finance. Retrieved from:\u00a0http:\/\/finance.yahoo.com\/q?s=XOM<\/a>. Comparison date: April 30, 2018.<\/p>\n

Hansen, K. (2016). \u201cWhat Good is a College Education Anyway? The Value of a College Education.\u201d Retrieved from:\u00a0https:\/\/www.livecareer.com\/quintessential\/college-education-value<\/a><\/p>\n

Keown, A. J. (2007). Personal Finance: Turning Money into Wealth, 4th ed. Upper Saddle River, NJ: Pearson Education. p. 23.<\/p>\n

Ramnarace, C. (2013). \u201cCould you cut your spending in half?\u201d Retrieved from:\u00a0https:\/\/www.dailyworth.com\/posts\/2046-could-you-cut-your-spending-in-half\/2<\/a><\/p>\n

Robertson, C. (2015). \u201cCredit Score Range \u2013 Where Do You Fit In?\u201d Retrieved from:\u00a0http:\/\/www.thetruthaboutcreditcards.com\/credit-score-range\/<\/a>.<\/p>\n

Statistics Canada, Table 1 \u201cMedian annual earnings of women and men aged 25 to 64 who worked full-time and full year as paid employees, by highest level of education and province or territory, 2015.\u201d Retrieved from\u00a0https:\/\/www12.statcan.gc.ca\/census-recensement\/2016\/as-sa\/98-200-x\/2016024\/98-200-x2016024-eng.cfm<\/a><\/p>\n

USA Today (2005). \u201cExercise 1: Start small, watch progress grow.\u201d Retrieved from:\u00a0http:\/\/usatoday30.usatoday.com\/money\/perfi\/basics\/2005-04-14-financial-diet-excercise1_x.htm<\/a><\/p>\n

<\/span>USA Today (2005). \u201cFinancial Diet\u201d Retrieved from:\u00a0http:\/\/usatoday30.usatoday.com\/money\/perfi\/basics\/financial-diet-digest-2005.htm<\/a><\/p>\n

<\/a>15\/<\/h2>\n

Axelrod, A. (2007). My First Book of Business Ethics. Philadelphia: Quirk Books.<\/p>\n

Baron, D. P. (2003). Business and Its Environment (4th ed.). Upper Saddle River, NJ: Prentice Hall.<\/p>\n

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Bell. (2017). Code of business conduct: Our moral compass. Retrieved from http:\/\/www.bce.ca\/<\/a><\/p>\n

Carroll, A. B. (2016). Carroll\u2019s pyramid of CSR: Taking another look.\u00a0International Journal of Corporate Social Responsibility, 1(3).\u00a0https:\/\/doi.org\/10.1186\/s40991-016-0004-6<\/a><\/p>\n

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Gostick, A., & Telford D. (2003). The Integrity Advantage. Salt Lake City: Gibbs Smith.<\/p>\n

Kaplan, T. (1998). The Tylenol Crisis: How Effective Public Relations Saved Johnson & Johnson. Aero Biological Engineering. Retrieved from: http:\/\/www.aerobiologicalengineering.com\/wxk116\/TylenolMurders\/crisis.html<\/a><\/p>\n

Langan, F. (2008, December 15). The $50-billion BMIS Debacle: How a Ponzi Scheme Works. CBCNews. Retrieved from:\u00a0http:\/\/www.cbc.ca\/news\/business\/the-50-billion-bmis-debacle-how-a-ponzi-scheme-works-1.709409<\/a><\/p>\n

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Maxwell, J. C. (2003). There\u2019s No Such Thing as \u201cBusiness Ethics\u201d: There\u2019s Only One Rule for Making Decisions. New York: Warner Books.<\/p>\n

<\/span>Online Ethics Centre for Engineering and Science. (2004). Advice from the Texas Instruments Ethics Office: Article Number 280: What do you do when the light turns yellow? Onlineethics.org. Retrieved from:\u00a0https:\/\/web.archive.org\/web\/20060517161459\/http:\/\/onlineethics.org\/corp\/help.html<\/a><\/p>\n

Target Brands Inc. (2012, October 30). $4 Million every week: A brief history of Target\u2019s community giving. Target.com. Retrieved from:\u00a0https:\/\/corporate.target.com\/article\/2012\/10\/4-million-every-week-a-brief-history-of-target-s-c<\/a><\/p>\n

Thompson, E. (Dec. 21, 2017).\u00a0Aga Khan could face lobbying probe for Trudeau trip. Retrieved from http:\/\/www.cbc.ca\/news\/politics\/trudeau-aga-khan-bahamas-lobbying-1.4459561<\/a><\/p>\n

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Footnotes Full List<\/h2>\n
1<\/a> \u201cMercer 2017 Quality of Life Rankings,\u201d http:\/\/mercer.com\/qol<\/a>, May 15, 2017.<\/div>\n
2<\/a> Rob Fahey, \u201cSony\u2019s Entire Future Now Rests on PlayStation,\u201d http:\/\/www.gamesindustry.biz<\/a>, July 1, 2016.<\/div>\n
3<\/a> \u201cQuick Facts about Nonprofits,\u201d National Center for Charitable Statistics, http:\/\/nccs.urban.org, accessed May 15, 2017; Brice S. McKeever, \u201cThe Nonprofit Sector in Brief 2015,\u201d Urban Institute, http:\/\/www.urban.org<\/a>, accessed May 15, 2017.<\/div>\n
4<\/a> Julia Halperin, \u201cAs a Generation of Directors Reaches Retirement, Fresh Faces Prepare to Take Over US Museums,\u201d The Art Newspaper, http:\/\/www.russellreynolds.com<\/a>, June 2, 2015; \u201cMuseum Succession in America: Onwards and Upwards,\u201d The Economist, http:\/\/www.economist.com<\/a>, May 9, 2015.<\/div>\n
5<\/a> Government of Canada (2019). https:\/\/www.canada.ca\/en\/revenue-agency\/services\/tax\/non-profit-organizations.html<\/a><\/div>\n
6<\/a> Government of Canada (2016). https:\/\/www.canada.ca\/en\/revenue-agency\/services\/charities-giving\/giving-charity-information-donors\/about-registered-charities\/what-difference-between-a-registered-charity-a-non-profit-organization.html<\/a><\/div>\n
7<\/a>Kerry A. Dolan, \u201cForbes 2017 Billionaires List: Meet the Richest People on the Planet,\u201d Forbes, https:\/\/www.forbes.com<\/a>, March 20, 2017.<\/div>\n
8<\/a>Caroline Beaton, \u201cWhy Knowledge Workers Are Bad at Making Decisions,\u201d Forbes, http:\/\/www.forbes.com<\/a>, January 23, 2017; Josh Zumbrun, \u201cThe Rise of Knowledge Workers Is Accelerating Despite the Threat of Automation,\u201d The Wall Street Journal, http:\/\/www.wsj.com<\/a>, May 4, 2016.<\/div>\n
9<\/a> Dollinger, M. J. (2003). Entrepreneurship: Strategies and Resources (3rd ed.). Upper Saddle River, NJ: Prentice Hall.<\/div>\n
10<\/a> Encyclopedia of World Biography. (2006). Marcia Kilgore: Entrepreneur and spa founder. Retrieved from:\u00a0http:\/\/www.notablebiographies.com\/newsmakers2\/2006-Ei-La\/Kilgore-Marcia.html<\/a><\/div>\n
11<\/a> Bruder, J. (2010, August 12). The Rise Of The Serial Entrepreneur. Forbes. Retrieved from:\u00a0http:\/\/www.forbes.com\/2010\/08\/12\/serial-entrepreneur-start-up-business-forbes-woman-entrepreneurs-management.html<\/a><\/div>\n
12<\/a> Bruder, J. (2010, August 12). The Rise Of The Serial Entrepreneur. Forbes. Retrieved from:\u00a0http:\/\/www.forbes.com\/2010\/08\/12\/serial-entrepreneur-start-up-business-forbes-woman-entrepreneurs-management.html<\/a><\/div>\n
13<\/a> U.S. Small Business Administration. (2016). Is Entrepreneurship For You? SBA.gov. Retrieved from:\u00a0https:\/\/www.sba.gov\/starting-business\/how-start-business\/entrepreneurship-you<\/a><\/div>\n
14<\/a> Waters, S. (2016). Top Four Reasons People Don\u2019t Start a Business. Retrieved from:\u00a0http:\/\/retail.about.com\/od\/startingaretailbusiness\/tp\/overcome_fears.htm<\/a><\/div>\n
15<\/a> Allen, K. (2001). Entrepreneurship for Dummies. New York: Wiley.<\/div>\n
16<\/a> Headd, B. (2010). An Analysis of Small Business and Jobs. U.S. Small Business Administration, Office of Advocacy. Retrieved from: https:\/\/www.sba.gov\/sites\/default\/files\/files\/an%20analysis%20of%20small%20business%20and%20jobs(1).pdf<\/a><\/div>\n
17<\/a> Breitzman, A., & Hicks, D. (2008). An Analysis of Small Business Patents by Industry and Firm Size. Office of Advocacy, Small Business Administration.<\/div>\n
18<\/a> Baumol, W. J. (2005). Small Firms: Why Market-Driven Innovation Can\u2019t Get Along without Them. U.S. Small Business Administration, Office of Advocacy.<\/div>\n
19<\/a> Yahoo.com. (2016). Amazon.com Income Statement. Finance.yahoo.com. Retrieved from:\u00a0http:\/\/finance.yahoo.com\/q\/is?s=AMZN+Income+Statement&annual<\/a><\/div>\n
20<\/a> Baumol, W. J. (2005). Small Firms: Why Market-Driven Innovation Can\u2019t Get Along without Them. U.S. Small Business Administration, Office of Advocacy.<\/div>\n
21<\/a> \u00a0Illinois Small Business Development Center at SIU. (2016). Frequently Asked Questions: What are the Pros and Cons of Owning a Business? Retrieved from: http:\/\/sbdc.siu.edu\/frequently-asked-questions\/index.html<\/a><\/div>\n
22<\/a> Chun, J. (1997). Type E Personality: What makes entrepreneurs tick? Entrepreneur. Retrieved from:\u00a0https:\/\/www.entrepreneur.com\/article\/13764<\/a><\/div>\n
23<\/a> Allen, K. (2001). Getting Started in Entrepreneurship. Entrepreneurship for Dummies. New York: Wiley.<\/div>\n
24<\/a> Thurm, S., & Lublin, J. S. (2005, November 14). Peter Drucker\u2019s Legacy Includes Simple Advice: It\u2019s All about the People. The Wall Street Journal. Retrieved from: http:\/\/www.wsj.com\/articles\/SB113192826302796041<\/a><\/div>\n
25<\/a> Krass, P. (1997). Sam Walton: Running a Successful Business: Ten Rules that Worked for Me. In The Book of Business Wisdom: Classic Writings by the Legends of Commerce and Industry (Pp. 225-230). New York: Wiley.<\/div>\n
26<\/a> Schultz, H., & Yang, D. J. (1997). Pour Your Heart into It. New York: Hyperion.<\/div>\n
27<\/a> Steiner, C. (2010). Meet the Fastest Growing Company Ever. Forbes. Retrieved from: http:\/\/www.forbes.com\/forbes\/2010\/0830\/entrepreneurs-groupon-facebook-twitter-next-web-phenom.html<\/a><\/div>\n
28<\/a> The Week. (2011). Groupon\u2019s \u2018Startling\u2019 Reversal of Fortune. News.Yahoo.com. Retrieved from:\u00a0https:\/\/www.yahoo.com\/news\/groupons-startling-reversal-fortune-172800802.html<\/a><\/div>\n
29<\/a> Peterson, H. (2014). Here\u2019s How Much It Costs To Open Different Fast Food Franchises In The US. BusinessInsider.com. Retrieved from:\u00a0http:\/\/www.businessinsider.com\/cost-of-fast-food-franchise-2014-11<\/a><\/div>\n
30<\/a> Seid, M., & Ainsley, K. M. (2002). Franchise Fee\u2014Made Simple. Entrepreneur.com. Retrieved from: https:\/\/www.entrepreneur.com\/article\/51174<\/a><\/div>\n
31<\/a> Farrell, M. (2007). Risky Business: 44% of Small Firms Reach Year 4. Forbes. Retrieved from:\u00a0http:\/\/www.msnbc.msn.com\/id\/16872553\/ns\/business-forbes_com\/t\/risky-business-small-firms-reach-\u00a0 year\/#.Tl_xVY7CclA<\/a><\/div>\n
32<\/a> U.S. Census Bureau. (2012). Estimates of Business Ownership by Gender, Ethnicity, Race, and Veteran Status: 2012. U.S. Census Bureau. Retrieved from:\u00a0http:\/\/www.census.gov\/library\/publications\/2012\/econ\/2012-sbo.html#par_reference_25<\/a><\/div>\n
33<\/a> Central Intelligence Agency. (2016). World Factbook. CIA.gov. Retrieved from:\u00a0https:\/\/www.cia.gov\/library\/publications\/the-world-factbook\/fields\/2012.html<\/a><\/div>\n
34<\/a> Ecoscraps.com. (2016). Our Story. Ecoscraps.com. Retrieved from:\u00a0http:\/\/ecoscraps.com\/pages\/our-story<\/a><\/div>\n
35<\/a> Isidro, I. (2003). How to Succeed Online with a Niche Business: Case of RedWagons.com. PowerHomeBiz.com. Retrieved from:\u00a0http:\/\/www.powerhomebiz.com\/online-business\/success-online-business\/succeed-online-niche-business-case-redwagons-com.htm<\/a><\/div>\n
36<\/a> Isidro, I. (2001). Geese Police: A Real-Life Home Business Success Story. PowerHomeBiz.com. Retrieved from:\u00a0http:\/\/www.powerhomebiz.com\/working-from-home\/success\/geese-police-real-life-home-business-success-story.htm<\/a><\/div>\n
37<\/a> Baron, D. (2003, August). Facing-Off in Public. Stanford Business. Retrieved from: https:\/\/www.gsb.stanford.edu\/sites\/gsb\/files\/2003August.pdf<\/a><\/div>\n
38<\/a> Transparency Market Research. (2014, July). Electric Vehicles Market (on-road) (hybrid, plug-in, and battery) \u2013 Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2013 \u2013 2019. Retrieved from: http:\/\/www.transparencymarketresearch.com\/electric-vehicles-market.html<\/a><\/div>\n
39<\/a> \u201cGeneration Y Lacking Savings,\u201d Fort Worth Star-Telegram, September 13, 2009, 2D.<\/div>\n
40<\/a> Note: Not all demographers agree on the cut-off dates between the generations.<\/div>\n
41<\/a> Source: Annie E. Casey Foundation<\/div>\n
42<\/a> \u201cTelecommunications Marketing Opportunities to Ethnic Groups: Segmenting Consumer Markets by Ethnicity, Age, Income and Household Buying Patterns, 1998\u20132003,\u201d The Insight Research Corporation, 2003, http:\/\/www.insight-corp.com\/reports\/ethnic.asp<\/a> (accessed December 2, 2009).<\/div>\n
43<\/a> \u201cProximity marketing to delight customers & drive engagement,\u201d https:\/\/www.beaconstac.com\/<\/a> (accessed March 11, 2021).<\/div>\n
44<\/a> \u201cU.S. Framework and VALS\u2122 Type,\u201d Strategic Business Insights, http:\/\/www.strategicbusinessinsights.com\/vals\/ustypes.shtml<\/a> (accessed December 2, 2009)<\/div>\n
45<\/a> PESTEL analysis: <\/b>The examination of political, economic, social, technological, environmental, and legal factors and their implications for an organization.<\/div>\n
46<\/a> Political segment: <\/b>The portion of the general environment that involves governments.<\/div>\n
47<\/a> Economic segment: <\/b>The portion of the general environment that involves economic and financial conditions.<\/div>\n
48<\/a> Social segment: <\/b>The portion of the general environment that involves demographics and cultural trends.<\/div>\n
49<\/a> Technological segment: <\/b>The portion of the general environment that involves scientific advances.<\/div>\n
50<\/a> Environmental segment: <\/b>The portion of the general environment that involves the natural environment.<\/div>\n
51<\/a> Legal segment: <\/b>The portion of the general environment that involves the law and courts.<\/div>\n
52<\/a> Intellectual property rights: <\/b>The ability of an organization to protect intangible goods such as movies, software, and video games from piracy.<\/div>\n
53<\/a> PepsiCo, Inc., \u201cOur Mission and Vision,\u201d http:\/\/www.pepsico.com\/Company\/Our-Mission-and-Vision.html<\/a> (accessed December 7, 2009).<\/div>\n
54<\/a> United Way Worldwide, \u201cMission and Vision,\u201d http:\/\/www.liveunited.org\/about\/missvis.cfm<\/a> (accessed December 7, 2009).<\/div>\n
55<\/a> \u201cHow Do You Develop a Unique Value Proposition?,\u201d http:\/\/www.infomarketerszone.com\/public\/182.cfm<\/a> (accessed February 12, 2012).<\/div>\n
56<\/a> \u201cWal-Mart Unveils Plans for Own-Label Revamp,\u201d Financial Times, March 17, 2009, 15.<\/div>\n
57<\/a> Nupur Anand. https:\/\/www.dnaindia.com\/business\/report-kotler-adds-a-5th-p-to-his-set-of-four-purpose-1812393<\/a><\/div>\n
58<\/a> \u201cDesigning Cars for the Elderly: A Design Story,\u201d http:\/\/www.businessweek.com\/globalbiz\/content\/may2008\/gb2008056_154197.htm<\/a> (accessed April 13, 2012).<\/div>\n
59<\/a> \u201cDictionary of Marketing Terms,\u201d http:\/\/www.allbusiness.com\/glossaries\/marketing\/4941810-1.html<\/a> (accessed October 14, 2009).<\/div>\n
60<\/a> \u201cLatino Purchasing Power Now Pegged at $1 Trillion,\u201d Mariowire.com, May 4, 2011, http:\/\/www.mariowire.com\/2011\/05\/04\/latino-purchasing-power-1-trillion\/<\/a>.<\/div>\n
61<\/a> Princeton University, \u201cWordNet,\u201d http:\/\/wordnetweb.princeton.edu\/perl\/webwn?s=social+class&sub=Search+WordNet&o2=&o0=1&o7=&o5=&o1=1&o6=&o4=&o3=&h=<\/a> (accessed October 14, 2009).<\/div>\n
62<\/a> \u201cMore Cars Sold in China than in January,\u201d France 24<\/i>, February 10, 2009, http:\/\/www.france24.com\/en\/20090210-more-cars-sold-china-us-january-auto-market<\/a> (accessed October 14, 2009).<\/div>\n
63<\/a> \u201cJohnnie Walker,\u201d http:\/\/en.wikipedia.org\/wiki\/Johnnie_Walker<\/a> (accessed October 14, 2009).<\/div>\n
64<\/a> \u201cTeen Market Profile,\u201d Mediamark Research, 2003, http:\/\/www.magazine.org\/content\/files\/teenprofile04.pdf<\/a> (accessed December 4, 2009).<\/div>\n
65<\/a> \u201cBest Global Brands,\u201d Interbrand<\/i>, 2009, http:\/\/www.interbrand.com\/best_global_brands.aspx?langid=1000<\/a> (accessed January 20, 2010).<\/div>\n
66<\/a> \u201cMicrowave Oven,\u201d Wikipedia<\/i>, http:\/\/en.wikipedia.org\/wiki\/Microwave_oven<\/a> (accessed January 20, 2010).<\/div>\n
67<\/a> \u201cStarbucks v McDonald\u2019s,\u201d Economist<\/i>, January 10, 2008, http:\/\/www.economist.com\/business\/displaystory.cfm?story_id=10498747<\/a> (accessed January 20, 2010).<\/div>\n
68<\/a> The set of external conditions and forces that have the potential to influence the organization.<\/div>\n
69<\/a> Industry (competitive environment): Multiple organizations that collectively compete with one another by providing similar goods, services, or both.<\/div>\n
70<\/a> <\/b>Generalenvironment(macroenvironment):Overalltrendsandeventsinsocietysuchassocialtrends,technologicaltrends,demographics,andeconomicconditions.<\/div>\n
71<\/a> Opportunities: <\/b>Events and trends that create chances to improve an organization\u2019s performance level.<\/div>\n
72<\/a> Threats: <\/b>Events and trends that may undermine an organization\u2019s performance.<\/div>\n
73<\/a> Economies of scale: <\/b>A cost advantage created when a firm can produce a good or service at a lower per unit price due to producing the good or service in large quantities.<\/div>\n
74<\/a> Strategic ploy: <\/b>A specific move designed to outwit or trick competitors.<\/div>\n
75<\/a> Strategy as pattern: <\/b>The extent to which a firm\u2019s actions over time are consistent.<\/div>\n
76<\/a> Strategy as position: <\/b>A firm\u2019s place in the industry relative to its competitors.<\/div>\n
77<\/a> Strategy as perspective: <\/b>How executives interpret the competitive landscape around them.<\/div>\n
78<\/a> Intellectual property: <\/b>The legal rights that result from intellectual activity in the industrial, scientific, literary, and artistic fields (Canadian Intellectual Property Office, 2014).<\/div>\n
79<\/a> Patent: <\/b>Legal decree that protects inventions from direct imitation for a limited period.<\/div>\n
80<\/a> Trademark: <\/b>A word (or words), a design, or a combination of these used to identify the goods or services of one person or organization.<\/div>\n
81<\/a> Copyright: <\/b>Provides exclusive rights to the creators of original artistic works such as books, movies, songs, and screenplays.<\/div>\n
82<\/a> Piracy: <\/b>Theft of trademark or copyrighted material.<\/div>\n
83<\/a> Glassdoor Team. \u201cHow Long Should the Interview Process Take?\u201d June 18, 2015. https:\/\/www.glassdoor.com\/blog\/long-interview-process\/<\/a><\/div>\n
84<\/a> Rittenberg, Larry and Frank Martens. \u201cCommittee of Sponsoring Organizations of the Treadway Commission (COSO)\u201d.\u00a0Enterprise Risk Management, Understanding and Communicating Risk Appetite<\/i>. January 2012. https:\/\/www.coso.org\/Documents\/ERM-Understanding-and-Communicating-Risk-Appetite.pdf<\/a><\/div>\n
85<\/a> Rebecca Martin. \u201cProtecting Assets from Cyber Threats.\u201d\u00a0News Tribune<\/i>. November 7, 2016. https:\/\/www.newstribune.com\/news\/business\/story\/2016\/nov\/08\/protecting-assets-cyber-threats\/647637\/<\/a><\/div>\n
86<\/a> Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.<\/div>\n
87<\/a> Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education, pp. 4-5. See also Alderfer, C.P. (1977). Group and Intergroup Relations. In J. R. Hackman & J. L. Suttle (Eds.), Improving Life at Work (pp. 277\u201396). Palisades, CA: Goodyear.<\/div>\n
88<\/a> Fisher, K. (1999). Leading Self-Directed Work Teams: A Guide to Developing New Team Leadership Skills (rev. ed). New York: McGraw-Hill Professional. See also Greenberg, J., & Baron R. A. (2008). Behaviour in Organizations (9th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\n
89<\/a> Greenberg, J., & Baron R. A. (2008). Behaviour in Organizations (9th ed). Upper Saddle River, NJ: Pearson Education. See also Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.<\/div>\n
90<\/a> Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.<\/div>\n
91<\/a> Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.<\/div>\n
92<\/a> Fishman, C. (2008). Whole Foods Is All Teams. Retrieved from:\u00a0http:\/\/www.fastcompany.com\/26671\/whole-foods-all-teams<\/a><\/div>\n
93<\/a> Human Resources Development Council. (n.d). Organizational Learning Strategies: Cross-Functional Teams. Retrieved from: http:\/\/www.humtech.com\/ForestService\/sites\/GRTL\/ols\/ols3.htm<\/a><\/div>\n
94<\/a> Robbins, S. P., & Timothy A. J. (2009). Organizational Behaviour (13th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\n
95<\/a> George, J. M., & Jones G. R. (2008). Understanding and Managing Organizational Behaviour (5th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\n
96<\/a> Adept Scientific. (2009). Lockheed Martin Chooses Mathcad as a Standard Design Package for F-35 Joint Strike Fighter Project. Retrieved from: http:\/\/www.adeptscience.co.uk\/media-room\/press_room\/lockheed-martin-chooses-mathcad-as-a-standard-design-package-for-f-35-joint-strike-fighter-project.html<\/a><\/div>\n
97<\/a> Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\n
98<\/a> Schwartz, J., & Wald M. L. Wald. (2003, March 9). The Nation: NASA\u2019s Curse? \u2018Groupthink\u2019 Is 30 Years Old, And Still Going Strong. The New York Times. Retrieved from:\u00a0http:\/\/www.nytimes.com\/2003\/03\/09\/weekinreview\/the-nation-nasa-s-curse-groupthink-is-30-years-old-and-still-going-strong.html<\/a><\/div>\n
99<\/a> Greenberg, J., & Baron R. A. (2008). Behaviour in Organizations (9th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\n
100<\/a> Thompson, L. L. (2008). Making the Team: A Guide for Managers. Upper Saddle River, NJ: Pearson Education.<\/div>\n
101<\/a> Whetten, D. A, & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\n
102<\/a> Flavin, B. (2018, March 7). The Importance of Teamwork Skills in Work and School. Rasmussen College, College Life Blog. Retrieved from:\u00a0http:\/\/www.rasmussen.edu\/student-life\/blogs\/college-life\/importance-of-teamwork-skills-in-work-and-school\/<\/div>\n
103<\/a> Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\n
104<\/a> Iacocca, L., & Novak. W. (2007). Iacocca. New York: Bantam.<\/div>\n
105<\/a> The Hay Group. (1999). What Makes Great Leaders: Rethinking the Route to Effective Leadership, Findings from the Fortune Magazine\/Hay Group 1999 Executive Survey of Leadership Effectiveness. Retrieved from:\u00a0http:\/\/www.lrhartley.com\/seminars\/\/great-leaders.pdf<\/a><\/div>\n
106<\/a> \u00a0Robbins, S. P., & Judge, T. A. (2009). Organizational Behaviour (13th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\n
107<\/a> Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\n
108<\/a> Whetten, D. A., & Cameron K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\n
109<\/a> Feenstra, K. (n.d.). Study Skills: Teamwork Skills for Group Projects. Retrieved from:\u00a0http:\/\/powertochange.com\/students\/academics\/groupproject\/<\/a><\/div>\n
110<\/a> Whetten, D. A., & Cameron, K. S. (2007). Developing Management Skills (7th ed.). Upper Saddle River, NJ: Pearson Education.<\/div>\n
111<\/a> \u00a0Feenstra, K. (n.d.). Study Skills: Teamwork Skills for Group Projects. Retrieved from:\u00a0http:\/\/powertochange.com\/students\/academics\/groupproject\/<\/a><\/div>\n
112<\/a> Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 3\u20138.<\/div>\n
113<\/a> Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 138.<\/div>\n
114<\/a> Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 6-7.<\/div>\n
115<\/a> Starbucks (2016). \u201cWorking at Starbucks.\u201d Retrieved from:\u00a0http:\/\/www.starbucks.com\/careers\/working-at-starbucks<\/a><\/div>\n
116<\/a> Starbucks (2016). \u201cWorking at Starbucks.\u201d Retrieved from:\u00a0http:\/\/www.starbucks.com\/careers\/working-at-starbucks<\/a><\/div>\n
117<\/a> Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 125.<\/div>\n
118<\/a> Starbucks (2016). \u201cWorking at Starbucks.\u201d Retrieved from:\u00a0http:\/\/www.starbucks.com\/careers\/working-at-starbucks<\/a><\/div>\n
119<\/a> Fortune (2007). \u201c100 Top MBA Employers.\u201d Retrieved from:\u00a0http:\/\/archive.fortune.com\/magazines\/fortune\/mba100\/2007\/full_list\/index.html<\/a><\/div>\n
120<\/a> Cruise International (n.d.). \u201cThe Norwegian Dawn.\u201d Retrieved from:\u00a0http:\/\/www.cruise-international.com\/cruise-search\/ShpDetailsQuery?nShp=290&nLine=18&nOperator=Norwegian+Cruise+Line<\/a><\/div>\n
121<\/a> Carolyn B. Thompson (n.d.). \u201cIn Focus: Target Your Recruitment Market,\u201d Retrieved from:\u00a0http:\/\/www.net-temps.com\/recruiters\/infocus\/article.htm?op=view&id=662#axzz4BVFt5rJY<\/a><\/div>\n
122<\/a> Lee, D. (2006). \u201cYour First Task As A Recruiter: Recruit Senior Management Onto Your Team.\u201d Retrieved from:\u00a0https:\/\/web.archive.org\/web\/20130529204750\/ <\/a>http:\/\/www.humannatureatwork.com\/Recruiting-Employees.htm<\/a><\/div>\n
123<\/a> The information in this section comes from two sources:\u00a0https:\/\/www.canada.ca\/en\/security-intelligence-service\/corporate\/csis-jobs\/job-requirements.html<\/a>\u00a0and\u00a0https:\/\/www.canada.ca\/en\/security-intelligence-service\/corporate\/csis-jobs\/available-jobs\/intelligence-officer.html<\/a><\/div>\n
124<\/a> Price, A. (2004). Human Resource Management in a Business Context. Hampshire, U.K.: Cengage EMEA. Retrieved from:\u00a0http:\/\/www.bestbooks.biz\/learning\/induction.html<\/div>\n
125<\/a> Heathfield, S., M. (2015). \u201cTop Ten Ways to Turn Off a New Employee.\u201d Retrieved from:\u00a0http:\/\/humanresources.about.com\/library\/weekly\/aa022601a.htm<\/a><\/div>\n
126<\/a> Jermyn, D., (2018). Diversity and inclusion give these firms a competitive advantage. Globe and Mail. Retrieved from:\u00a0https:\/\/www.theglobeandmail.com\/report-on-business\/careers\/top-employers\/diversity-and-inclusion-give-these-firms-a-competitive-advantage\/article38217315\/<\/a><\/div>\n
127<\/a> Golfarb, Z. (2007). \u201cWhere Technocrats Play With Toys of Tomorrow.\u201d The Washington Post. Retrieved from:\u00a0http:\/\/www.washingtonpost.com\/wp-dyn\/content\/article\/2007\/12\/23\/AR2007122301574.html<\/a><\/div>\n
128<\/a> Locascio, B. (2004). \u201cWorking at Starbucks: More Than Just Pouring Coffee.\u201d Tea and Coffee Trade Online. Retrieved from:\u00a0http:\/\/www.teaandcoffee.net\/0104\/coffee.htm<\/a><\/div>\n
129<\/a> Schultz, H. & Yang, D., J. (1997). Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York, NY: Hyperion. p. 250-251.<\/div>\n
130<\/a> Usalcas, J. & Kinack, M. (2017). History of the Canadian Labour Force Survey, 1945 to 2016. Statistics Canada. Retrieved from:\u00a0https:\/\/www150.statcan.gc.ca\/n1\/en\/pub\/75-005-m\/75-005-m2016001-eng.pdf?st=VUjdeAww<\/a><\/div>\n
131<\/a> Employment by GenderGroup, 2017<\/i>.<\/i><\/div>\n
132<\/a> https:\/\/www.chrt-tcdp.gc.ca\/index-en.html<\/a><\/div>\n
133<\/a> Great Place to Work Institute\u00ae (2018). \u201cThe Definition of A Great Workplace\u201d Retrieved from:\u00a0https:\/\/www.greatplacetowork.ca\/en\/about-us\/trust-model<\/a><\/div>\n
134<\/a> Rohman, J. (2015). \u201c15 Practice Areas Critical to Achieving a Great Workplace.\u201d Great Place to Work Institute\u00ae\u00a0 Retrieved from:\u00a0http:\/\/www.greatplacetowork.com\/events-and-insights\/blogs-and-news\/3040-15-practice-areas-critical-to-achieving-a-great-workplace<\/a><\/div>\n
135<\/a> Kerka, S. (1995). \u201cThe Changing Role of Support Staff.\u201d ERIC Clearinghouse on Adult, Career, and Vocational Education (ACVE) ARCHIVE Trends and Issues Alerts. Retrieved from:\u00a0http:\/\/www.calpro-online.org\/eric\/docgen.asp?tbl=archive&ID=A019<\/a><\/div>\n
136<\/a> Greenhaus, J., Collins, K.,\u00a0 & Shaw, J. (2003). \u201cThe Relationship between Work-Family Balance and Quality of Life.\u201d Journal of Vocational Behavior 63(3). p. 510\u201331.<\/div>\n
137<\/a> Canada\u2019s Top Family-Friendly Employers. (2019). Retrieved from:\u00a0http:\/\/www.canadastop100.com\/family\/<\/a><\/div>\n
138<\/a> Mediacorp Canada Inc. (2019). Retrieved from:\u00a0https:\/\/content.eluta.ca\/top-employer-kpmg<\/a><\/div>\n
139<\/a> Mediacorp Canada Inc. (2019). Retrieved from:\u00a0https:\/\/content.eluta.ca\/top-employer-kpmg<\/a><\/div>\n
140<\/a> Statistics Canada. Catalogue no. 11-008-X, Chart 19.3 Working from home, by type of worker. Retrieved from:\u00a0https:\/\/www.statcan.gc.ca\/pub\/11-402-x\/2012000\/chap\/information\/information02-eng.htm<\/a><\/div>\n
141<\/a> Yerema, R. & Leung, K. (2018). BASF Canada Inc: Recognized as one of Canada\u2019s top 100 employers (2019). Retrieved from:\u00a0https:\/\/content.eluta.ca\/top-employer-basf-canada<\/a><\/div>\n
142<\/a> Yerema, R. & Leung, K. (2018). KPMG LLP: Recognized as one of Canada\u2019s top 100 employers (2019). Retrieved from:\u00a0\u00a0https:\/\/content.eluta.ca\/top-employer-kpmg<\/a><\/div>\n
143<\/a> Collins, K., & Hoover, E. (1995). \u201cAddressing the Needs of the Single Person in Public Accounting.\u201d Pennsylvania CPA Journal. p. 16.<\/div>\n
144<\/a> Collins, K., & Killough, L. (1989). \u201cManaging Stress in Public Accounting.\u201d Journal of Accountancy 167 (5), p. 92.<\/div>\n
145<\/a> Withiam, G. (1993). \u201cAmerican Concierges Set Service Standards.\u201d The Cornell Hotel and Restaurant Administration Quarterly 34 (4) p. 26.<\/div>\n
146<\/a> Great Place to Work Institute\u00ae (2016). \u201cAnnouncing the 2016 Fortune Best Companies to Work For\u00ae\u201d https:\/\/www.greatplacetowork.com<\/a>.<\/div>\n
147<\/a> Cisco. \u201cBenefits and Perks\u201d (n.d.). Retrieved from: https:\/\/www.cisco.com\/c\/en\/us\/about\/careers\/we-are-cisco\/benefits-and-perks.html#~stickynav=1<\/a><\/div>\n
148<\/a> Gardner, G. (2016). \u201cGM UAW workers to receive profit-sharing up to $11,000.\u201d Detroit Free Press. Retrieved from:\u00a0http:\/\/www.freep.com\/story\/money\/cars\/general-motors\/2016\/02\/03\/gm-uaw-workers-receive-profit-sharing-up-11000\/79708340\/<\/a><\/div>\n
149<\/a> Bruineman, M. (2016). \u201cHow Canadian Tire connects retirement to profits\u201d Benefits Canada. Retrieved from:\u00a0http:\/\/www.benefitscanada.com\/pensions\/other-pensions\/how-canadian-tire-connects-retirement-to-profits-79537<\/a><\/div>\n
150<\/a> Starbucks, Inc. (2016). About bean stock. Retrieved from:\u00a0http:\/\/starbucksbeanstock.com\/en-us\/welcome-en-us\/about-bean-stock-en-us\/<\/a><\/div>\n
151<\/a> Stewart, N. (2015). Benefits benchmarking 2015. Retrieved from:\u00a0http:\/\/www.conferenceboard.ca\/e-library\/abstract.aspx?did=7364<\/a><\/div>\n
152<\/a> Stewart, N. (2015). Benefits benchmarking 2015. Retrieved from:\u00a0http:\/\/www.conferenceboard.ca\/e-library\/abstract.aspx?did=7364<\/a><\/div>\n
153<\/a> Starbucks (2016). Expect more than coffee. Retrieved from:\u00a0http:\/\/www.starbucks.com\/careers\/working-at-starbucks<\/a><\/div>\n
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